Need help registering an MGCP PRI to CM 8

Unanswered Question
Sep 5th, 2010
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Hi,

I had a 2801 configured for a single, 24-channel PRI against CM 4.2 working just fine.  I decided to move to a new CallManager 8.02 and had to change the mgcp configurations in the 2801 (voip dial-peer, ccm-manager, mgcp ) to point to the new CM.


Now of course I'm stuck because the PRI will simply not come up but is stuck in the TEI_ASSIGNED state.  I have tried:

1. resetting the endpoints from within CM

2. no mgcp/mgcp on the 2801

3. shutdown, no shut on the serial 0/1:23


but nothing is good.


Troubleshooting commands


---------------------------


show isdn status

Global ISDN Switchtype = primary-4ess

ISDN Serial0/1:23 interface

        dsl 0, interface ISDN Switchtype = primary-4ess

    Layer 1 Status:

        DEACTIVATED

    Layer 2 Status:

        TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED

    Layer 3 Status:

        0 Active Layer 3 Call(s)

    Active dsl 0 CCBs = 0

    The Free Channel Mask:  0x00000000

    Number of L2 Discards = 0, L2 Session ID = 4



When I enable

debug isdn q931 and reset the PRI from the CM I see



Sep  6 05:11:15.246: %LINK-3-UPDOWN: Interface 0/1:23(22), changed state to Administrative Shutdown


.Sep  6 05:11:15.246: %LINK-3-UPDOWN: Interface 0/1:23(23), changed state to Administrative Shutdown


.Sep  6 05:11:15.711: %LINK-3-UPDOWN: Interface 0/1:23(1), changed state to Administrative Shutdown


.Sep  6 05:11:15.711: %LINK-3-UPDOWN: Interface 0/1:23(2), changed state to Administrative Shutdown


.Sep  6 05:11:15.715: %LINK-3-UPDOWN: Interface 0/1:23(3), changed state to Administrative Shutdown


.Sep  6 05:11:15.715: %LINK-3-UPDOWN: Interface 0/1:23(4), changed state to Administrative Shutdown


.Sep  6 05:11:15.719: %LINK-3-UPDOWN: Interface 0/1:23(5), changed state to Administrative Shutdown


.Sep  6 05:11:15.719: %LINK-3-UPDOWN: Interface 0/1:23(6), changed state to Administrative Shutdown


.Sep  6 05:11:15.723: %LINK-3-UPDOWN: Interface 0/1:23(7), changed state to Administrative Shutdown


.Sep  6 05:11:15.723: %LINK-3-UPDOWN: Interface 0/1:23(8), changed state to Administrative Shutdown


.Sep  6 05:11:15.727: %LINK-3-UPDOWN: Interface 0/1:23(9), changed state to Administrative Shutdown


.Sep  6 05:11:15.727: %LINK-3-UPDOWN: Interface 0/1:23(10), changed state to Administrative Shutdown


.Sep  6 05:11:15.731: %LINK-3-UPDOWN: Interface 0/1:23(11), changed state to Administrative Shutdown


.Sep  6 05:11:15.731: %LINK-3-UPDOWN: Interface 0/1:23(12), changed state to Administrative Shutdown


.Sep  6 05:11:15.735: %LINK-3-UPDOWN: Interface 0/1:23(13), changed state to Administrative Shutdown


.Sep  6 05:11:15.735: %LINK-3-UPDOWN: Interface 0/1:23(14), changed state to Administrative Shutdown


.Sep  6 05:11:15.739: %LINK-3-UPDOWN: Interface 0/1:23(15), changed state to Administrative Shutdown


.Sep  6 05:11:15.739: %LINK-3-UPDOWN: Interface 0/1:23(16), changed state to Administrative Shutdown


.Sep  6 05:11:15.743: %LINK-3-UPDOWN: Interface 0/1:23(17), changed state to Administrative Shutdown


.Sep  6 05:11:15.743: %LINK-3-UPDOWN: Interface 0/1:23(18), changed state to Administrative Shutdown


.Sep  6 05:11:15.747: %LINK-3-UPDOWN: Interface 0/1:23(19), changed state to Administrative Shutdown


.Sep  6 05:11:15.747: %LINK-3-UPDOWN: Interface 0/1:23(20), changed state to Administrative Shutdown


.Sep  6 05:11:15.751: %LINK-3-UPDOWN: Interface 0/1:23(21), changed state to Administrative Shutdown


.Sep  6 05:11:15.751: %LINK-3-UPDOWN: Interface 0/1:23(22), changed state to Administrative Shutdown


.Sep  6 05:11:15.755: %LINK-3-UPDOWN: Interface 0/1:23(23), changed state to Administrative Shutdown


.Sep  6 05:11:15.899: %CONTROLLER-5-UPDOWN: Controller T1 0/1, changed state to administratively down


.Sep  6 05:11:15.911: ISDN Se0/1:23 Q931: L3_ShutDown: Shutting down ISDN Layer 3


.Sep  6 05:11:16.035: Undefined ds0-group id


.Sep  6 05:11:16.143: Undefined ds0-group id


.Sep  6 05:11:16.251: Undefined ds0-group id


.Sep  6 05:11:16.360: Undefined ds0-group id


.Sep  6 05:11:16.468: Undefined ds0-group id


.Sep  6 05:11:16.576: Undefined ds0-group id


.Sep  6 05:11:16.684: Undefined ds0-group id


.Sep  6 05:11:16.792: Undefined ds0-group id


.Sep  6 05:11:16.901: Undefined ds0-group id


.Sep  6 05:11:17.009: Undefined ds0-group id


.Sep  6 05:11:17.117: Undefined ds0-group id


.Sep  6 05:11:17.225: Undefined ds0-group id


.Sep  6 05:11:17.333: Undefined ds0-group id


.Sep  6 05:11:17.441: Undefined ds0-group id


.Sep  6 05:11:17.550: Undefined ds0-group id


.Sep  6 05:11:17.658: Undefined ds0-group id


.Sep  6 05:11:17.766: Undefined ds0-group id


.Sep  6 05:11:17.890: Undefined ds0-group id


.Sep  6 05:11:17.998: Undefined ds0-group id


.Sep  6 05:11:18.106: Undefined ds0-group id


.Sep  6 05:11:18.215: Undefined ds0-group id


.Sep  6 05:11:18.323: Undefined ds0-group id


.Sep  6 05:11:18.431: Undefined ds0-group id


.Sep  6 05:11:18.539: Undefined ds0-group id


.Sep  6 05:11:20.799: %SYS-6-CLOCKUPDATE: System clock has been updated from 22:11:20 pdt Sun Sep 5 2010 to 22:11:20 pdt Sun Sep 5 2010, configured from console by console.


.Sep  6 05:11:20.803: %SYS-6-CLOCKUPDATE: System clock has been updated from 22:11:20 pdt Sun Sep 5 2010 to 22:11:20 pdt Sun Sep 5 2010, configured from console by console.


Attaching my 2801 configuration and a screenshot of the CM config. 


Any help is tremendously appreciated!

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acydgod Mon, 09/06/2010 - 08:29
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Ugh, nevermind.  For anyone who does this in the future, please make sure you choose the right model in CM   ( I had a 2801 instead of 1760)

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