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SPA 504G Not showing up in the

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zuhalter69
Level 1
Level 1

‎09-06-2010 06:08 PM - edited ‎03-21-2019 02:57 AM

We have 4 SPA 504Gs on our network of 1qty SPA9000 / 1qty SPA400 and they are not showing up when when we do the Auto Config with the Wizard. We also have WIP310 that show up just fine. I have the SPA 504G working but had to configure them manually. I would just like to know why they are not showing up in the Configuration Wizard.

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klogata
Level 1
Level 1

‎09-07-2010 08:42 AM

Hi,

Are the phones running the latest firmware? (7.4.6) Also do you have the latest Wizard version (beta)? See:

https://supportforums.cisco.com/docs/DOC-9876

Also, see this older post:

https://supportforums.cisco.com/docs/DOC-9882

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klogata
Level 1
Level 1

‎09-07-2010 08:42 AM

Hi,

Are the phones running the latest firmware? (7.4.6) Also do you have the latest Wizard version (beta)? See:

https://supportforums.cisco.com/docs/DOC-9876

Also, see this older post:

https://supportforums.cisco.com/docs/DOC-9882

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zuhalter69
Level 1
Level 1
In response to klogata

‎09-07-2010 12:15 PM

Yeah, thanks for the Beta Link that is all that was required.

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