NSS 4000 web-interface like a snail!!!

Unanswered Question
Sep 6th, 2010


I know that the NSS4000 was not a new model of network storage server and the performance could not fight with the newest model.

But, the web-interface is really slow. when I click the "Shares" on the web-interface to show what folders share in the NSS400.

And I need to wait at least 2 min to waiting the folder show up!! My NSS4000 firmware version was 1.14-20.

Is there any thing what should I do to help me to get more efficiency??

Thank you very much!!

I have this problem too.
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Steven DiStefano Mon, 09/06/2010 - 19:20

That is an older model, but i never noticed that.

Just curious which browser you use and is the LAN or remote access over the WAN?

Is the NSS reading or writing alot of data when it's slow?

kelvin.hon Mon, 09/06/2010 - 21:01


I use IE7 version : 7.0.5730.13 and use LAN to access.

I just want to edit the share folder's permission (add RW right for a new domain user), I don't thing there a lot of data to read or write.

Thank You!

catung Mon, 09/06/2010 - 22:54


Did you update your browser recently? On your IE browser, with cursor on

the URL address line, try pressing key again when you notice

slowness, and see if browser loads page faster.

Also, try updating to the firmware (1.20.1) posted recently on

www.cisco.com. Per release notes, this was an issue addressed in the new




From: "kelvin.hon"

Reply-To: "[email protected]"

Date: Mon, 06 Sep 2010 22:01:46 -0600

To: Carl Tung

Subject: New message: "Re: NSS 4000

web-interface like a snail!!!"


A new message was posted in the thread "NSS 4000 web-interface like a



Author : kelvin HON

Profile : https://supportforums.cisco.com/people/kelvin.hon


kelvin.hon Tue, 09/07/2010 - 18:49

Dear catung,

I try to following you method but it no work.

It is only slowness when I want to show the folder was shares. Anther page of the web-interface is OK.

Thank you very much!!

m.junghage Thu, 09/30/2010 - 07:23

I'm also experience a way to sluggish web interface on my NSS4000. It almost unbearable, loging in takes 1-2 minutes and moving around in the meny takes 30 sec for every choice. This makes it almost useless to work with since everything takes so long time.

I'm using firmware v1.14-2 and it was sluggish with previous firmware too.


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