- Purple, 4500 points or more
Cisco Designated VIP,
2017 IP Telephony
One of our customer has a requirement for Ringtones.Thet are using Cisco Call Manager version 6.1 along with H.323 Gateway where E1-PRI are terminated.Now when the outside user calls IP Phone user, the customised ringtone should play.
Is it possible?
I believe what you are asking for is a feature commonly called Custom Ringback. This is typically seen on cellular networks where you can play music or another custom audio file to the caller while your phone rings. This feature does not exist in any of the Cisco UC products currently available. While this is technically possible to achieve with a TCL script or VoiceXML on a router, it would require some knowledge how to program and would not be end-user facing without the help of an external application server.