spa 525g with uc520

Unanswered Question
Sep 7th, 2010

hi friends,

i am configuring spa 525 phones with uc520

i am facing one issue , the spa525g phone is registering with the uc520 but there is no dialtone on the phone and if try to dial from other extension it is giving busy tone.i am using spa7.4.4 firmware in that phones

plz reply me ASAp

thanks

cyril

I have this problem too.
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Steven Holl Tue, 09/07/2010 - 07:19

It sounds like the phone didn't register with a DN, or the DN is in a bad state.  Verify that you have a unique DN assigned to this phone, and that the DN is in an onhook state.

Get the following:

sh telephony-s dial-peer

sh voice call sum

sh ephone

sh run | s ephone

The output of 'debug voip ccapi inout' should shed some light, too.

zeuscyril Tue, 09/07/2010 - 08:02

hi,

in the below result the 107 also spa525g but that phone is working ,but in that i added the spa500s console that is not working

Carana#sh telephony-s dial-peer

dial-peer voice 20001 pots
destination-pattern 101$
huntstop
call-forward busy 600
call-forward noan 600
corlist incoming css-mobile
progress_ind setup enable 3
port 50/0/1

dial-peer voice 20002 pots
destination-pattern 102$
huntstop
call-forward busy 600
call-forward noan 600
corlist incoming css-mobile
progress_ind setup enable 3
port 50/0/2

dial-peer voice 20003 pots
destination-pattern 103$
huntstop
call-forward busy 600
call-forward noan 600
corlist incoming css-mobile
progress_ind setup enable 3
port 50/0/3

dial-peer voice 20004 pots
destination-pattern 104$
huntstop
call-forward busy 600
call-forward noan 600
corlist incoming css-mobile
progress_ind setup enable 3
port 50/0/4

dial-peer voice 20005 pots
destination-pattern 105$
huntstop
call-forward busy 600
call-forward noan 600
corlist incoming css-mobile
progress_ind setup enable 3
port 50/0/5

dial-peer voice 20006 pots
destination-pattern 106$
huntstop
corlist incoming css-mobile
progress_ind setup enable 3
port 50/0/6

dial-peer voice 20007 pots
destination-pattern 107$
no e164 registration
huntstop
progress_ind setup enable 3
port 50/0/7

dial-peer voice 20008 pots
destination-pattern 108$
huntstop
progress_ind setup enable 3
port 50/0/8

dial-peer voice 20009 pots
destination-pattern 109$
huntstop
progress_ind setup enable 3
port 50/0/9

*Sep  7 15:06:15.023: %SYS-5-CONFIG_I: Configured from console by admin on conso
lesh voice call sum
PORT           CODEC     VAD VTSP STATE            VPM STATE
============== ========= === ==================== ======================
0/0/0         -          -  -                     FXSLS_ONHOOK
0/0/1         -          -  -                     FXSLS_ONHOOK
0/0/2         -          -  -                     FXSLS_ONHOOK
0/0/3         -          -  -                     FXSLS_ONHOOK
0/1/0         -          -  -                     FXOLS_ONHOOK
0/1/1         -          -  -                     FXOLS_ONHOOK
0/1/2         -          -  -                     FXOLS_ONHOOK
0/1/3         -          -  -                     FXOLS_ONHOOK
0/4/0         -          -  -                     EM_ONHOOK
50/0/1  .1       -          -  -                     EFXS_ONHOOK
50/0/1  .2       -          -  -                     EFXS_ONHOOK
50/0/2  .1       -          -  -                     EFXS_ONHOOK
50/0/2  .2       -          -  -                     EFXS_ONHOOK
50/0/3  .1       -          -  -                     EFXS_ONHOOK
50/0/3  .2       -          -  -                     EFXS_ONHOOK
50/0/4  .1       -          -  -                     EFXS_ONHOOK
50/0/4  .2       -          -  -                     EFXS_ONHOOK
50/0/5  .1       -          -  -                     EFXS_INIT
50/0/5  .2       -          -  -                     EFXS_INIT
50/0/6  .1       -          -  -                     EFXS_ONHOOK
50/0/6  .2       -          -  -                     EFXS_ONHOOK
50/0/7  .1       -          -  -                     EFXS_ONHOOK
50/0/7  .2       -          -  -                     EFXS_ONHOOK
50/0/8  .1       -          -  -                     EFXS_ONHOOK
50/0/8  .2       -          -  -                     EFXS_ONHOOK
50/0/9  .1       -          -  -                     EFXS_ONHOOK
50/0/9  .2       -          -  -                     EFXS_ONHOOK

Carana#sh run | s ephone
max-ephones 22
ephone-dn  1  dual-line
number 101
pickup-group 1
label Belal
description Belal Phone
name Belal Phone
call-forward busy 600
call-forward noan 600 timeout 40
corlist incoming css-mobile
ephone-dn  2  dual-line
number 102
pickup-group 1
label Ayman
description Ayman Phone
name Ayman Phone
call-forward busy 600
call-forward noan 600 timeout 40
corlist incoming css-mobile
ephone-dn  3  dual-line
number 103
pickup-group 1
label Ennas
description Ennas Phone
name Ennas Phone
call-forward busy 600
call-forward noan 600 timeout 40
corlist incoming css-mobile
ephone-dn  4  dual-line
number 104
pickup-group 1
label Sudheesh
description Sudheesh Phone
name Sudheesh Phone
call-forward busy 600
call-forward noan 600 timeout 40
corlist incoming css-mobile
ephone-dn  5  dual-line
number 105
pickup-group 1
label Shahzad
description Shehzad Phone
name Shehzad Phone
call-forward busy 600
call-forward noan 600 timeout 40
corlist incoming css-mobile
ephone-dn  6  dual-line
number 106
pickup-group 1
label 106
description Reception Phone
name Reception Phone
corlist incoming css-mobile
ephone-dn  7  dual-line
number 107 no-reg primary
label Reception
description 107
name Reception
ephone-dn  8  dual-line
number 108
park-slot timeout 60 limit 3
ephone-dn  9  dual-line
number 109
park-slot timeout 60 limit 3
ephone  1
device-security-mode none
video
mac-address 0021.553F.4196
max-calls-per-button 4
username "Belal" password null
paging-dn 14 unicast
type 7921
button  1:1
ephone  2
device-security-mode none
video
mac-address 0024.975B.3BF7
max-calls-per-button 4
username "Ayman" password null
paging-dn 14 unicast
type 7921
button  1:2
ephone  3
device-security-mode none
video
mac-address 0024.975B.27D2
max-calls-per-button 4
username "Ennas" password null
paging-dn 14 unicast
type 7921
button  1:3
ephone  4
device-security-mode none
video
mac-address 0024.975B.3BB2
max-calls-per-button 4
username "Sudheesh" password null
paging-dn 14 unicast
type 7921
button  1:4
ephone  5
device-security-mode none
video
mac-address 0024.975B.37AD
max-calls-per-button 4
username "Shehzad" password null
paging-dn 14 unicast
type 7921
button  1:5
ephone  6
device-security-mode none
video
mac-address 0021.553F.27AB
max-calls-per-button 4
username "Reception" password null
paging-dn 14 unicast
type 7921
button  1:6
ephone  7
device-security-mode none
mac-address 68EF.BD28.D908
max-calls-per-button 2
type 525G
button  1:7 6m1 7m2 8m3
button  9m4 10m5 11m6 13m8
button  14m9
ephone  8
device-security-mode none
mac-address 68EF.BD28.D900
max-calls-per-button 2
type 525G
button  1:8
ephone  9
device-security-mode none
mac-address 68EF.BD28.D8F8
max-calls-per-button 2
type 525G
button  1:9
Carana#

zeuscyril Tue, 09/07/2010 - 08:07

the debug output is here , i am calling from 107 to  108

107 is the working phone and 108 faulty phone

Carana#debug voip ccapi inout
voip ccapi inout debugging is on
Carana#
*Sep  7 15:09:23.207: //-1/BB5782148B2F/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=107
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep  7 15:09:23.207: //-1/BB5782148B2F/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x86D49AB0, Call Info(
   Calling Number=107,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Sc
reened, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFl
ag=FALSE,
   Incoming Dial-peer=20007, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
, Calling IE Present=TRUE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALS
E), Call Id=-1
*Sep  7 15:09:23.207: //-1/BB5782148B2F/CCAPI/ccCheckClipClir:
   In: Calling Number=107(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pres
entation=Allowed)
*Sep  7 15:09:23.207: //-1/BB5782148B2F/CCAPI/ccCheckClipClir:
   Out: Calling Number=107(TON=Unknown, NPI=Unknown, Screening=Not Screened, Pre
sentation=Allowed)
*Sep  7 15:09:23.207: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  7 15:09:23.207: :cc_get_feature_vsa malloc success
*Sep  7 15:09:23.207: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  7 15:09:23.207:  cc_get_feature_vsa count is 1
*Sep  7 15:09:23.207: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  7 15:09:23.207: :FEATURE_VSA attributes are: feature_name:0,feature_time:2
235252560,feature_id:1173
*Sep  7 15:09:23.207: //1037/BB5782148B2F/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=107(TON=Unknown, NPI=Unknown, Screening=Not Screened
, Presentation=Allowed),
   Called Number=(TON=Unknown, NPI=Unknown))
*Sep  7 15:09:23.211: //1037/BB5782148B2F/CCAPI/cc_process_call_setup_ind:
   Event=0x86215FA8
*Sep  7 15:09:23.211: //1037/BB5782148B2F/CCAPI/ccCallSetContext:
   Context=0x872EB404
*Sep  7 15:09:23.211: //1037/BB5782148B2F/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 1037 with tag 20007 to app "_ManagedAppProcess_Default"
*Sep  7 15:09:23.215: //1037/BB5782148B2F/CCAPI/ccCallSetupAck:
   Call Id=1037
*Sep  7 15:09:23.215: //1037/BB5782148B2F/CCAPI/cc_api_set_transfer_info:
   Transfer Number=, Transfer Reason=0x0
*Sep  7 15:09:23.215: //1037/BB5782148B2F/CCAPI/ccGenerateToneInfo:
   Stop Tone On Digit=TRUE, Tone=Dial Tone,
   Tone Direction=Network, Params=0x0, Call Id=1037
*Sep  7 15:09:23.215: //1037/BB5782148B2F/CCAPI/ccSetDigitTimeouts:
   Initial Digit Timeout=-1000(ms), Inter Digit Timeout=-1000(ms)
*Sep  7 15:09:23.215: //1037/BB5782148B2F/CCAPI/ccSetDigitTimeouts:
   Call Entry(Inter Digit Timeout=10000(ms), Initial Digit Timeout=10000(ms))
*Sep  7 15:09:23.215: //1037/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
   (callID=0x40D, digit_event=0x1, enable=TRUE, consume=FALSE)
*Sep  7 15:09:23.215: //1037/BB5782148B2F/CCAPI/ccCallReportDigits:
   Enabled=TRUE, Call Id=1037
*Sep  7 15:09:23.215: //1037/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
   (vdbPtr=0x86D49AB0, callID=0x40D, disp=0, digit_event=0x1, enable=TRUE, consu
me=FALSE)
*Sep  7 15:09:23.215: //1037/BB5782148B2F/CCAPI/cc_api_call_report_digits_done:
   Enabled=TRUE, Disposition=0x0, Interface=0x86D49AB0, Call Id=1037
*Sep  7 15:09:23.215: //1037/BB5782148B2F/CCAPI/cc_api_call_report_digits_done:
   Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=3000(ms))
*Sep  7 15:09:23.403: //1037/BB5782148B2F/CCAPI/cc_api_call_digit_begin:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=1037, Digit=1, DigitBeginFlags=0x0,
   Rtp Timestamp=0x3B3FF8, Rtp Expiration=0x0
*Sep  7 15:09:23.403: //1037/BB5782148B2F/CCAPI/cc_api_call_digit_end:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=1037, Digit=1, Duration=100,
   Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Sep  7 15:09:23.403: //1037/BB5782148B2F/CCAPI/cc_api_call_digit_end:
   Call Entry(Handoff Depth=0)
*Sep  7 15:09:23.515: //1037/BB5782148B2F/CCAPI/cc_api_call_digit_begin:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=1037, Digit=0, DigitBeginFlags=0x0,
   Rtp Timestamp=0x3BBCF8, Rtp Expiration=0x0
*Sep  7 15:09:23.515: //1037/BB5782148B2F/CCAPI/cc_api_call_digit_end:
   Destination Interface=0x0, Destination Mask=0x3, Destination Call Id=-1,
   Source Call Id=1037, Digit=0, Duration=100,
   Xrule Calling Tag=0, Xrule Called Tag=0, Digit Tone Mode=DTMF
*Sep  7 15:09:23.515: //1037/BB5782148B2F/CCAPI/cc_api_call_digit_end:
   Call Entry(Handoff Depth=0)
*Sep  7 15:09:26.515: //1037/BB5782148B2F/CCAPI/cc_handle_inter_digit_timer:
   Generate inter-digit timeout CC_EV_CALL_DIGIT_END event
*Sep  7 15:09:26.515: //1037/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
   (callID=0x40D, digit_event=0x0, enable=FALSE, consume=FALSE)
*Sep  7 15:09:26.515: //1037/BB5782148B2F/CCAPI/ccCallReportDigits:
   Enabled=TRUE, Call Id=1037
*Sep  7 15:09:26.515: //1037/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
   (vdbPtr=0x86D49AB0, callID=0x40D, disp=0, digit_event=0x0, enable=FALSE, cons
ume=FALSE)
*Sep  7 15:09:26.515: //1037/BB5782148B2F/CCAPI/cc_api_call_report_digits_done:
   Enabled=TRUE, Disposition=0x0, Interface=0x86D49AB0, Call Id=1037
*Sep  7 15:09:26.515: //1037/BB5782148B2F/CCAPI/cc_api_call_report_digits_done:
   Call Entry(Initial Digit Timeout=15000(ms), Inter Digit Timeout=3000(ms))
*Sep  7 15:09:26.515: //1037/BB5782148B2F/CCAPI/ccCallDisconnect:
   Cause Value=28, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C
ause=0)
*Sep  7 15:09:26.515: //1037/BB5782148B2F/CCAPI/ccCallDisconnect:
   Cause Value=28, Call Entry(Responsed=TRUE, Cause Value=28)
*Sep  7 15:09:26.515: //1037/BB5782148B2F/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
*Sep  7 15:09:29.479: //-1/BF1489A78B33/CCAPI/cc_api_display_ie_subfields:
   cc_api_call_setup_ind_common:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=0509266191
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=106
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep  7 15:09:29.479: //-1/BF1489A78B33/CCAPI/cc_api_call_setup_ind_common:
   Interface=0x8625FFF8, Call Info(
   Calling Number=0509266191,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening
=Not Screened, Presentation=Allowed),
   Called Number=106(TON=Unknown, NPI=Unknown),
   Calling Translated=FALSE, Subscriber Type Str=RegularLine, FinalDestinationFl
ag=TRUE,
   Incoming Dial-peer=0, Progress Indication=ORIGINATING SIDE IS NON ISDN(3), Ca
lling IE Present=TRUE,
   Source Trkgrp Route Label=analog, Target Trkgrp Route Label=, CLID Transparen
t=FALSE), Call Id=-1
*Sep  7 15:09:29.483: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  7 15:09:29.483: :cc_get_feature_vsa malloc success
*Sep  7 15:09:29.483: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  7 15:09:29.483:  cc_get_feature_vsa count is 2
*Sep  7 15:09:29.483: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  7 15:09:29.483: :FEATURE_VSA attributes are: feature_name:0,feature_time:2
235252336,feature_id:1174
*Sep  7 15:09:29.483: //1038/BF1489A78B33/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=0509266191(TON=Unknown, NPI=Unknown, Screening=Not S
creened, Presentation=Allowed),
   Called Number=106(TON=Unknown, NPI=Unknown))
*Sep  7 15:09:29.483: //1038/BF1489A78B33/CCAPI/cc_process_call_setup_ind:
   Event=0x86215FA8
*Sep  7 15:09:29.483: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:
   Try with the demoted called number 106
*Sep  7 15:09:29.483: //1038/BF1489A78B33/CCAPI/ccCallSetContext:
   Context=0x872E7904
*Sep  7 15:09:29.483: //1038/BF1489A78B33/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 1038 with tag 0 to app "_ManagedAppProcess_Default"
*Sep  7 15:09:29.483: //1038/BF1489A78B33/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
*Sep  7 15:09:29.487: //1038/BF1489A78B33/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=20006, Params=0x872DB994, Progress Indication=ORIGINATING
SIDE IS NON ISDN(3)
*Sep  7 15:09:29.487: //1038/BF1489A78B33/CCAPI/ccCheckClipClir:
   In: Calling Number=0509266191(TON=Unknown, NPI=Unknown, Screening=Not Screene
d, Presentation=Allowed)
*Sep  7 15:09:29.487: //1038/BF1489A78B33/CCAPI/ccCheckClipClir:
   Out: Calling Number=0509266191(TON=Unknown, NPI=Unknown, Screening=Not Screen
ed, Presentation=Allowed)
*Sep  7 15:09:29.487: //1038/BF1489A78B33/CCAPI/ccCallSetupRequest:
   Destination Pattern=106$, Called Number=106, Digit Strip=TRUE
*Sep  7 15:09:29.487: //1038/BF1489A78B33/CCAPI/ccCallSetupRequest:
   Calling Number=0509266191(TON=Unknown, NPI=Unknown, Screening=Not Screened, P
resentation=Allowed),
   Called Number=106(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=, Final Destination Flag=TRUE,
   Guid=BF1489A7-B9C8-11DF-8B33-E4F2050D32B4, Outgoing Dial-peer=20006
*Sep  7 15:09:29.487: //1038/BF1489A78B33/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=0509266191
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=106
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Sep  7 15:09:29.487: //1038/BF1489A78B33/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x86D1C36C, Interface Type=6, Destination=, Mode=0x0,
   Call Params(Calling Number=0509266191,(Calling Name=)(TON=Unknown, NPI=Unknow
n, Screening=Not Screened, Presentation=Allowed),
   Called Number=106(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=RegularLine, FinalDestinationFlag=TRUE, Outgoing Dial-pee
r=20006, Call Count On=FALSE,
   Source Trkgrp Route Label=analog, Target Trkgrp Route Label=, tg_label_flag=1
, Application Call Id=)
*Sep  7 15:09:29.487: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  7 15:09:29.487: :cc_get_feature_vsa malloc success
*Sep  7 15:09:29.487: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  7 15:09:29.487:  cc_get_feature_vsa count is 3
*Sep  7 15:09:29.487: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

*Sep  7 15:09:29.487: :FEATURE_VSA attributes are: feature_name:0,feature_time:2
235252112,feature_id:1175
*Sep  7 15:09:29.487: //1039/BF1489A78B33/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
*Sep  7 15:09:29.487: //1039/BF1489A78B33/CCAPI/ccCallSetContext:
   Context=0x872DB944
*Sep  7 15:09:29.487: //1038/BF1489A78B33/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=20006
*Sep  7 15:09:29.491: //1039/BF1489A78B33/CCAPI/cc_api_update_call_info:
   Interface=0x86D1C36C, Call Id=0x40F
*Sep  7 15:09:29.491: //1039/BF1489A78B33/CCAPI/cc_api_call_proceeding:
   Interface=0x86D1C36C, Progress Indication=NULL(0)
*Sep  7 15:09:29.495: //1039/BF1489A78B33/CCAPI/cc_api_call_alert:
   Interface=0x86D1C36C, Progress Indication=NULL(0), Signal Indication=SIGNAL R
INGBACK(1)
*Sep  7 15:09:29.495: //1039/BF1489A78B33/CCAPI/cc_api_call_alert:
   Call Entry(Retry Count=0, Responsed=TRUE)
*Sep  7 15:09:29.495: //1038/BF1489A78B33/CCAPI/ccCallAlert:
   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
*Sep  7 15:09:29.495: //1038/BF1489A78B33/CCAPI/ccCallAlert:
   Call Entry(Responsed=TRUE, Alert Sent=TRUE)
*Sep  7 15:09:30.403: //1037/BB5782148B2F/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x86D49AB0, Tag=0x0, Call Id=1037,
   Call Entry(Disconnect Cause=28, Voice Class Cause Code=0, Retry Count=0)
*Sep  7 15:09:30.403: //1037/BB5782148B2F/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Sep  7 15:09:30.403: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep  7 15:09:30.403: :cc_free_feature_vsa freeing 853B3F48
*Sep  7 15:09:30.403: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep  7 15:09:30.403:  vsacount in free is 2
*Sep  7 15:09:32.839: //1039/BF1489A78B33/CCAPI/cc_api_call_connected:
   Interface=0x86D1C36C, Data Bitmask=0x1, Progress Indication=NULL(0),
   Connection Handle=0
*Sep  7 15:09:32.843: //1039/BF1489A78B33/CCAPI/cc_api_call_connected:
   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
*Sep  7 15:09:32.843: //1038/BF1489A78B33/CCAPI/ccGenerateToneInfo:
   Stop Tone On Digit=FALSE, Tone=Null,
   Tone Direction=Network, Params=0x0, Call Id=1038
*Sep  7 15:09:32.843: //1038/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
   (confID=0x84825754, callID1=0x40E, callID2=0x40F, tag=0x0)
*Sep  7 15:09:32.843: //1038/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
   (confID=0x84825754, callID1=0x40E, gcid=BF1489A7-B9C811DF-8B33E4F2-50D32B4, t
ag=0x0)
*Sep  7 15:09:32.843: //1039/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
   (confID=0x84825754, callID2=0x40F, gcid=BF1489A7-B9C811DF-8B33E4F2-50D32B4, t
ag=0x0)
*Sep  7 15:09:32.843: //1038/BF1489A78B33/CCAPI/ccConferenceCreate:
   Conference Id=0x84825754, Call Id1=1038, Call Id2=1039, Tag=0x0
*Sep  7 15:09:32.843: //1038/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
   Conference Id=0x153, Source Interface=0x8625FFF8, Source Call Id=1038,
   Destination Call Id=1039, Disposition=0x0, Tag=0xFFFFFFFF
*Sep  7 15:09:32.843: //1039/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
   Conference Id=0x153, Source Interface=0x86D1C36C, Source Call Id=1039,
   Destination Call Id=1038, Disposition=0x0, Tag=0xFFFFFFFF
*Sep  7 15:09:32.843: //1038/BF1489A78B33/CCAPI/cc_generic_bridge_done:
   Conference Id=0x153, Source Interface=0x86D1C36C, Source Call Id=1039,
   Destination Call Id=1038, Disposition=0x0, Tag=0xFFFFFFFF
*Sep  7 15:09:32.843: //1038/BF1489A78B33/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x153, Destination Call Id=1039)
*Sep  7 15:09:32.843: //1039/BF1489A78B33/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x153, Destination Call Id=1038)
*Sep  7 15:09:32.843: //1038/BF1489A78B33/CCAPI/cc_api_caps_ind:
   Destination Interface=0x86D1C36C, Destination Call Id=1039, Source Call Id=10
38,
   Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,
   Modem=0x2, Codec Bytes=160, Signal Type=2)
*Sep  7 15:09:32.843: //1038/BF1489A78B33/CCAPI/cc_api_caps_ind:
   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
   Playout Max=1000(ms), Fax Nom=300(ms))
*Sep  7 15:09:32.843: //1039/BF1489A78B33/CCAPI/cc_api_caps_ind:
   Destination Interface=0x8625FFF8, Destination Call Id=1038, Source Call Id=10
39,
   Caps(Codec=0x1, Fax Rate=0x2, Vad=0x1,
   Modem=0x2, Codec Bytes=160, Signal Type=2)
*Sep  7 15:09:32.843: //1039/BF1489A78B33/CCAPI/cc_api_caps_ind:
   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
   Playout Max=1000(ms), Fax Nom=300(ms))
*Sep  7 15:09:32.843: //1039/BF1489A78B33/CCAPI/cc_api_caps_ack:
   Destination Interface=0x8625FFF8, Destination Call Id=1038, Source Call Id=10
39,
   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_NONE(0x1), Vad=OFF(0x1),
   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=2902)
*Sep  7 15:09:32.847: //1038/BF1489A78B33/CCAPI/cc_api_caps_ack:
   Destination Interface=0x86D1C36C, Destination Call Id=1039, Source Call Id=10
38,
   Caps(Codec=g711ulaw(0x1), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
   Modem=ON(0x2), Codec Bytes=160, Signal Type=2, Seq Num Start=5900)
*Sep  7 15:09:32.847: //1039/BF1489A78B33/CCAPI/cc_api_voice_mode_event:
   Call Id=1039
*Sep  7 15:09:32.847: //1039/BF1489A78B33/CCAPI/cc_api_voice_mode_event:
   Call Entry(Context=0x872DB944)
*Sep  7 15:09:32.847: //1038/BF1489A78B33/CCAPI/cc_process_notify_bridge_done:
   Conference Id=0x153, Call Id1=1038, Call Id2=1039
*Sep  7 15:09:32.851: //1038/BF1489A78B33/CCAPI/ccCallConnect:
   Progress Indication=NULL(0), Data Bitmask=0x1
*Sep  7 15:09:32.851: //1038/BF1489A78B33/CCAPI/ccCallConnect:
   Call Entry(Connected=TRUE, Responsed=TRUE)
*Sep  7 15:09:32.855: //1038/BF1489A78B33/CCAPI/cc_api_voice_mode_event:
   Call Id=1038
*Sep  7 15:09:32.855: //1038/BF1489A78B33/CCAPI/cc_api_voice_mode_event:
   Call Entry(Context=0x872E7904)
*Sep  7 15:10:24.603: //1039/BF1489A78B33/CCAPI/cc_api_call_disconnected:
   Cause Value=16, Interface=0x86D1C36C, Call Id=1039
*Sep  7 15:10:24.603: //1039/BF1489A78B33/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)
*Sep  7 15:10:24.603: //1038/BF1489A78B33/CCAPI/ccConferenceDestroy:
   Conference Id=0x153, Tag=0x0
*Sep  7 15:10:24.603: //1038/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x153, Source Interface=0x8625FFF8, Source Call Id=1038,
   Destination Call Id=1039, Disposition=0x0, Tag=0x0
*Sep  7 15:10:24.603: //1039/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x153, Source Interface=0x86D1C36C, Source Call Id=1039,
   Destination Call Id=1038, Disposition=0x0, Tag=0x0
*Sep  7 15:10:24.603: //1038/BF1489A78B33/CCAPI/cc_generic_bridge_done:
   Conference Id=0x153, Source Interface=0x86D1C36C, Source Call Id=1039,
   Destination Call Id=1038, Disposition=0x0, Tag=0x0
*Sep  7 15:10:24.603: //1038/BF1489A78B33/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C
ause=0)
*Sep  7 15:10:24.603: //1038/BF1489A78B33/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Sep  7 15:10:24.603: //1038/BF1489A78B33/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
*Sep  7 15:10:24.603: //1039/BF1489A78B33/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect C
ause=16)
*Sep  7 15:10:24.603: //1039/BF1489A78B33/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Sep  7 15:10:24.603: //1039/BF1489A78B33/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
*Sep  7 15:10:24.607: //1039/BF1489A78B33/CCAPI/cc_api_call_feature:
   Feature Type=6, Interface=0x86D1C36C, Call Id=1039
*Sep  7 15:10:24.607: //1039/BF1489A78B33/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x86D1C36C, Tag=0x0, Call Id=1039,
   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
*Sep  7 15:10:24.607: //1039/BF1489A78B33/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Sep  7 15:10:24.607: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep  7 15:10:24.607: :cc_free_feature_vsa freeing 853B3D88
*Sep  7 15:10:24.611: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep  7 15:10:24.611:  vsacount in free is 1
*Sep  7 15:10:24.615: //1038/BF1489A78B33/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x8625FFF8, Tag=0x0, Call Id=1038,
   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
*Sep  7 15:10:24.615: //1038/BF1489A78B33/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Sep  7 15:10:24.615: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep  7 15:10:24.615: :cc_free_feature_vsa freeing 853B3E68
*Sep  7 15:10:24.619: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:

*Sep  7 15:10:24.619:  vsacount in free is 0

zeuscyril Tue, 09/07/2010 - 08:22

hi steven,

i sorted out the issue

i removed one command from ephone-dn that is park-slot timeout 60 limit 3

then its works fine .

finally i am having only one  issue 500s with spa525 ( iam using uc520,ver:12.4(20)T2)

and phone firmware is 7.4.6  but still it is not working and in the ephone i am not getting addon option in spa525g.

thanks

cyril

zeuscyril Mon, 09/13/2010 - 05:12

hi steven,

any update on spa500s with spa525g in uc520.

thanks

cyril

Steven Holl Mon, 09/13/2010 - 06:25

I am having a difficult time deciphering what your issue is from your problem description.

Can you be more clear in what issue you are experiencing with a 525 phone registering to the UC520?

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