09-07-2010 11:22 AM - edited 03-16-2019 12:39 AM
Any word on what is going to replace ARC Express. We need to move our attendent console master database to a replacement system and ARC's solution is to rekey everything. This is not a practical solution.
09-07-2010 11:53 AM
Hi!
You can check out the Unified CallConnector.
"Cisco Unified CallConnector for Microsoft Windows, especially designed for the small and medium-sized business (SMB) or branch-office user, is supported by Cisco Unified Communications Manager Express 4.0 and later."
Regards,
Tere.
09-07-2010 11:59 AM
We have CallCOnnector but it is not n Attendant Console, and we have not been able to get it to work with Windows 7 64-bit.
09-07-2010 01:20 PM
Hi,
The Callconnector has Operator Console, I believe it is now called Smart CallConnector.
The latest version was tested with Windows 7, the problem is that 64 bit version won't work
as the CME TSP supports only 32-bit OSs.
HTH
Regards,
Tere.
09-07-2010 01:26 PM
Any idea when there will be a 64-bit version? We have standardized on Windows 7 64-bit and Office 2010.
09-07-2010 03:02 PM
I found it will be available on CUCM 8.5 2010 Q4
Let me check internally and give you an answer for the Smart CallConnector and TSP support for Windows 7 64 bits. I'll let u know.
Regards,
Tere.
09-07-2010 01:35 PM
Hi,
You can refer to this doc:
https://www.myciscocommunity.com/docs/DOC-14094
At the end it mentions:
"A bit confusion on this thread, the question does UC500 support 8.0, yes for SCC.
Does SCC support UCME 8.0 on ISR, then no, this is not released as of yet."
However this not was posted on June. I believe it is supported now, but you can double check with Product Management directly.
Refer to the link above for further details.
HTH!
Regards,
Tere.
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