I upgraded to Presence 8 today and realized I lost all of my CAD contacts. We previously, successfully integrated UCCX Cad Agents with our Presence 7 environment. Now that we are at 8, in the Desktop Admin, under Presence Integration, there is a drop down box that only has 6X and 7X versions of Presence available for integration..no 8. So, can this be done with some sort of upgrade to UCCX7 or some sort of ES release?
I have this problem too.