SNR not working, read all the postings

Unanswered Question
Sep 7th, 2010

Hi,

I'm trying to implement SNR on a new 8.0.2 CMBE and it's not quite working.  Here's what I did already:

  1. Defined Enterprise and Service parameters
  2. Verified the mobility service is running
  3. Enabled Mobility on an end user which is associated with a desk phone.  Selected this same phone as the primary device.
  4. Verified device is associated with user
  5. Verified line on device is associated with user
  6. Created new softkey
  7. Created new remote destination profile, has international CSS  and I see my associated remote destinations.  Associated with correct user id. Added same primary line as for the desk phone to this profile (shared line)
  8. Created remote destination of my cell phone, used 91... which is the same way i would dial it straight from my phone.
  9. Checked Mobile Phone and Enable Mobile Connect.  Also set it to always ring all the time.
  10. Checked the line association box
  11. Created an access list (didn't think I needed one though) with just !.  I also tried one for 510! (my calling party area code).

Here's what happens:

1. Call my desk phone from this outside number.  It rings as usual but my cell phone does not.

2. I answer the call and hit the 'mobility' softkey which posts a message to send call to mobile phone.  I hit the select softkey but, again, nothing happens on my cell phone. 

The CM trace logs show messages.  The think I really notice was mention of me missing a '+' before my internal directory number.  Also Remote Destination, could not find SNRD Pid.

Any ideas?  Thanks in advance for any help!

18:12:33.449 |RSVPSessionMgr::wait_PolicyAndRSVPUnassociateReq, cannot find RSVPSession, ci= 25314752 |1,100,49,1.1553753^172.17.18.60^SEP001360E41878

18:12:49.324 |LineControl TEST DEBUGS: Number of entries in CallTable is =  1

|1,100,49,1.1553785^172.17.18.60^SEP001360E41878

18:12:49.324 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[39] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*

18:12:49.326 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[33] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*

18:12:49.326 |MediaManager(2289)::wait_AuDisconnectRequest, mCleanupPreallocatedMTP=0|1,100,49,1.1553785^172.17.18.60^SEP001360E41878

18:12:49.336 |MatrixControl:updatePartyMediaCoordinatorNodeId: party1 videoCapable=0, party 2 videocapable=0|1,100,149,1.188777^172.17.16.3^S0/[email protected]-1760-02

18:12:49.390 |MGCPHandler::processMGCPDlcxRes: DSPKF and DSPCS wrong|1,100,149,1.188778^172.17.16.3^S0/[email protected]-1760-02

18:12:49.393 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*

18:12:49.393 |ViprUtils: Number has no +, not a valid E164 [6506322852]|1,100,150,1.5702^172.17.16.3^*

18:12:49.394 |ForwardManager - wait_SsDataInd mInterceptTable - ERROR - No entry found for ForwardKey= 0xAB9FF4, callkey= 0x223 |1,100,150,1.5702^172.17.16.3^*

18:13:36.503 |DbMobility: requesting DM to update SNRD|*^*^*

18:13:36.504 |finish cnf on table remotedestinationdynamic|0,0,0,0.0^*^*

18:13:36.504 |DeviceManager::DmChangeSNRDReq for type=2 Cepn=c374841b-1ff7-d8a7-3dd2-893b5868b646 protocol=Remote Destination, could not find SNRD Pid|0,0,0,0.0^*^*

18:13:36.509 |DbMobility: requesting DM to create SNRD|*^*^*

18:13:36.509 |finish cnf on table remotedestination|0,0,0,0.0^*^*

18:13:36.509 |CcmCcmdbHelper::getDnAndMwiData - build_list_given_fkdestination() FAILED fkremotedestination(c374841b-1ff7-d8a7-3dd2-893b5868b646)|*^*^*

18:13:36.509 |SNRD::init - getDnAndMwiData() failed|*^*^*

18:13:36.509 |CcmCcmdbHelper::getServerParametersGivenDeviceName - nodeId = 1|*^*^*

18:13:36.509 |finish cnf on table remotedestination|0,0,0,0.0^*^*

18:13:43.706 |MGCPpn9d::processPriSetup - viprCgpnE164=[2039724626], viprCdpnE164=[6506322821], vcrUploadNeeded=[t]|1,100,150,1.5703^172.17.16.3^*

18:13:43.706 |DbMobility: can't find remdest 2039724626 in map|*^*^*

18:13:43.752 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*

18:13:43.753 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*

18:13:44.031 |DbMobility: requesting DM to reset SNRD|*^*^*

18:13:44.031 |CcmCcmdbHelper::getServerParametersGivenDeviceName - nodeId = 1|*^*^*

18:13:44.032 |finish cnf on table devicenumplanmapremdestmap|0,0,0,0.0^*^*

18:13:44.127 |MGCPInterface(1502) - openOutgoingAudioChannel, ipAddrType=0|1,100,211,2789.1^*^*

18:13:44.144 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*

18:13:44.983 |SNRD:    (0000009) line_register_LineRegisterRes: line(1), signal ctrlPID(132), line ctrlPID(132)|1,100,54,9.1^*^*

18:13:50.893 |MGCPpn9d::processPriSetup - viprCgpnE164=[5109842351], viprCdpnE164=[6506322852], vcrUploadNeeded=[t]|1,100,150,1.5705^172.17.16.3^*

18:13:50.893 |DbMobility: can't find remdest 5109842351 in map|*^*^*

18:13:50.893 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*

18:13:50.893 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*

18:13:50.901 |CellProxy(     13) - DaRes failure|1,100,150,1.5705^172.17.16.3^*

18:13:50.901 |CellProxy(     14) - DaRes failure|1,100,150,1.5705^172.17.16.3^*

18:13:56.848 |MGCPInterface(1503) - openOutgoingAudioChannel, ipAddrType=0|1,100,211,2790.1^*^*

18:13:56.866 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*

18:14:01.409 |Forwarding - awaitForwardInitiation_SsInterceptInd - IgnoreIntercept = IGNORE_INTERCEPT or IGNORE_ALL - Extending Call, callKey= 0x227|1,100,49,1.1553958^172.17.18.60^SEP001360E41878

18:14:01.410 |RSVPSessionMgr::wait_PolicyAndRSVPAssociateReq, cannot find RSVPSession, a_ci= 25314760, b_ci= 25314761 |1,100,49,1.1553958^172.17.18.60^SEP001360E41878

18:14:01.414 |CellProxy(     15) - DaRes failure|1,100,49,1.1553958^172.17.18.60^SEP001360E41878

18:14:01.415 |CellProxy(     16) - DaRes failure|1,100,49,1.1553958^172.17.18.60^SEP001360E41878

18:14:01.419 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[33] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*

18:14:01.420 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[39] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*

18:14:01.420 |ConnectionManager - wait_AuDisconnectRequest ERROR:NO ENTRY FOUND IN TABLE,CI(25314760,0),dcType=1,IFCreated(0,0),PID(0-0,0-0),IFHandling(0,0),MCNode(0,0)|1,100,49,1.1553958^172.17.18.60^SEP001360E41878

18:14:01.421 |MatrixControl:updatePartyMediaCoordinatorNodeId: party1 videoCapable=0, party 2 videocapable=0|1,100,49,1.1553958^172.17.18.60^SEP001360E41878

18:14:01.433 |RSVPSessionMgr::wait_PolicyAndRSVPUnassociateReq, cannot find RSVPSession, ci= 25314760 |1,100,49,1.1553958^172.17.18.60^SEP001360E41878

18:14:10.609 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*

18:14:10.609 |ViprUtils: Number has no +, not a valid E164 [6506322852]|1,100,150,1.5707^172.17.16.3^*

18:14:10.610 |MediaManager(2291)::wait_AuDisconnectRequest, mCleanupPreallocatedMTP=0|1,100,150,1.5707^172.17.16.3^*

18:14:10.621 |MatrixControl:updatePartyMediaCoordinatorNodeId: party1 videoCapable=0, party 2 videocapable=0|1,100,149,1.188795^172.17.16.3^S0/[email protected]-1760-02

18:14:10.621 |LineControl TEST DEBUGS: Number of entries in CallTable is =  1

|1,100,149,1.188795^172.17.16.3^S0/[email protected]-1760-02

18:14:10.622 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[39] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*

18:14:10.623 |CCM_PI: CPIClass::incValue(), Caller's error, inappropriate InstanceIndex[33] > m_nMaxCreatedInstanceIndex[3] or m_nMaxCreatedInstanceIndex == -1. PIClass(Enum=2)|*^*^*

18:14:10.653 |MGCPHandler::processMGCPDlcxRes: DSPKF and DSPCS wrong|1,100,149,1.188796^172.17.16.3^S0/[email protected]-1760-02

18:14:10.669 |SPROC analyzeMsgtransCause MessageTransCause.ms = 0, MessageTransCause.ieid = 0, PriTsp.protocol = 2, MCStatus = 0|*^*^*

18:14:10.669 |ForwardManager - wait_SsDataInd mInterceptTable - ERROR - No entry found for ForwardKey= 0xAB9FF4, callkey= 0x226 |1,100,150,1.5708^172.17.16.3^*

I have this problem too.
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