Single Number Reach

SteveOrfanos · ‎09-08-2010

Hi All,

I have a customer who is complaining that when he answers his mobile phone his desk phone continues to ring when configured for SNR. After referring to lab 26 of the technical enablement labs I noticed snr 201 delay 5 timeout 30 cfwd-noan 400.

My question is can I change the timeout default of 30 sec to 15 sec to stop the desk phone from continuing to ring when answered by the mobile. We have loaned our demo system to a customer so I cannot test hence my post.

Appreciate your help

Steve

Steven DiStefano · ‎09-08-2010

Yes Steve, you can manually change it.

Here, shown changing to 15. DOnt go too low, or the Cell wont have a chance to get the call.

UC_540(config)#ephone-dn
UC_540(config-ephone-dn)#snr 203 delay 5 timeout 15 cfwd-noan 399

In the next release, we are talking about making that adjustable via CCA.

Steve