I am facing an strange problem with cisco unity and cucm
Cisco unity - 8.x
CUCM - 7.x
My problem is that when i press the message button from my communicator i am able to go to unity but in unnity it play that" Welcome to cisco unity press # for ne nme etc " then after that in the port status for unity i see that it is not able to detect dtmf digit and shows that the call goes "hangupEvent" in the loggs and port become idle .
I am not able to trace where the issue .
Your help is appreciated.