CUPS 8.0(3) Cisco UP XCP XMPP Federation Connection Manager Will Not Start

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Sep 8th, 2010
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Hello,

We have a CUPS 8.0(3) one server cluster that we have installed.  I am unable to start the Cisco UP XCP XMPP Federation Connection Manager.  It says started successfully and then it just stops.  I have Federation turned on and have No TLS set to make sure certificates aren't the problem.  Every other possible service on the box is running with no problem.  I have a TAC case open but it's been open for almost a month and it seems like we've made no progress so I figured I would try here to see if anyone else is seeing this problem.  Any help is much appreciated.


Thanks,

Jon Domen

Bryant University

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brian-schultz Tue, 01/04/2011 - 09:53
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I'm having the exact same issue.  Were you able to get this resolved with TAC?


Thanks,

Brian

jonathandomen Tue, 01/04/2011 - 11:48
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Hi Brian,


I did contact TAC and unfortunately, the only way I was able to resolve it was I had to rebuild the entire server from scratch.


Jon Domen

Bryant University

brian-schultz Wed, 01/05/2011 - 07:00
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I upgraded to 8.0(4) last night and now the service started just fine.

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