Unable to read eeprom

fabalba · ‎09-08-2010

Hi!

We have a Cisco 1841, but the router doesn't finish starting, so we proceed to change the IOS from IPbase 12.4 to Broadband 12.3, with the las IOS it start, but doesn't detect the interfaces, so we already change the Compact Flash Card with one that it works the IOS in other 1841 and displays:

Unable to read eeprom

*Jan 2 21:36:03.975: %PA-3-PACREATE: Unable to create driver for Port Adaptor type 65535 in bay 0

These is the information when starts with the IOS 12.3. Broadband

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c1841 platform with 262144 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled

Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xcb80
program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0xbf20e0
Self decompressing the image : #################################################
########################################################################## [OK]

Smart Init is enabled
smart init is sizing iomem
ID            MEMORY_REQ         TYPE
Unable to read eeprom
Unable to read eeprom
                0X003AA110 public buffer pools
                0X00211000 public particle pools

If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.

Allocating additional 21610163 bytes to IO Memory.
PMem allocated: 238026752 bytes; IOMem allocated: 30408704 bytes

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, 1841 Software (C1841-BROADBAND-M), Version 12.3(11)T3, RELEA
SE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Tue 25-Jan-05 14:20 by pwade
Image text-base: 0x600744B8, data-base: 0x61380000

Cisco 1841 (revision 0.0) with 232448K/29696K bytes of memory.
Processor board ID
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
31360K bytes of ATA CompactFlash (Read/Write)

%Warning: Source file is empty, copy aborted.

Press RETURN to get started!

*Jan 2 19:02:58.975: %PA-3-PACREATE: Unable to create driver for Port Adaptor t
ype 65535 in bay 0

Thanks

Reza Sharifi · ‎09-08-2010

Hi,

This is known bug in IOS 12.3. If you upgrade to 12.4T or 12.3(12.8)T the problem may go away.

The bug ide is CSCeg25043

Here is the detail:

Message saying Unable to read eeprom appears during bootup

Symptom:

A message saying "Unable to read eeprom" appears during bootup if there are any
empty slots on the router.

This is observed with 12.3(11)T, and seems to be related to smartinit. However,
the messages appear irrespective of whether smartinit is enabled or disabled.

Conditions:

The message appears multiple times if multiple slots
are empty. If all the slots are populated, the message does not appear.

Workaround:

Right now there is no workaround.

HTH

Reza

fabalba · ‎09-09-2010

Thanks Reza!

Unfortunatly for us, we have alredy try to run it with the original IOS that our routers bring when we buy them but doesn't work. The IOS is 12.4 (c1841-ipbase-mz.124-1c.bin).

We already try with other Flash Memory Card and if we have the 12.4(1c) IP Base IOS it stops after loading the IOS and display:

Port Statistics for unclassified packets is not turned on.

Then Stops and doesn't load

Thanks

vragotha · ‎09-09-2010

Power down the router and reseat the PA

Boot up the router, capture the bootup process. Paste it here.

Also paste a 'sh diag' after the boot

fabalba · ‎09-10-2010

Thanks Vijay

Sorry for these question.... whn you say reset PA... what you mean? (Port Adapter)

Unfortunetly we can't enter any command because afeter the router starts loading and displays

Port Statistics for unclassified packets is not turned on.

vragotha · ‎09-10-2010

Re-seat the PA (Power down the router, pull out the PA, insert it back in)

vragotha · ‎09-10-2010

I just realized that this is a 1841, so no PA involved here. Likely a hardware failure on the box