cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
741
Views
0
Helpful
4
Replies

CCX 8 HA server relocation

stevec
Level 1
Level 1

We are planning on moving the standby CCX server to another location. we do not have any ip or licensing issues. they have been installed as a LAN deployment. has anyone migrated to a WAN deployment (hopefully without having to rebuild)? We know some of the changes is to do with Heartbeat, but don't know where the parameters can be changed.

4 Replies 4

sopayne
Cisco Employee
Cisco Employee

I think the keys are to ensure requirements are met:  http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html#wp262764

And then to move the server, then change the IP (and other associated network configuration settings):

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html

Good luck!

Does Contact Centre Express have the same WAN setup requirements as Unity Connection?

Possible but unlikely.  Each development group has to come up with the wan requirements on thier own based on how much data needs to be synched between servers and how time sensitive it is.

UC moves a lot of data but it isn't very time sensitive.  CM moves little data but is much more time sensitive.  Not sure about the IPCC side of the house, hopefully someone more familiar with that product will chime in.

no anyone in the CCX BU who can answer this?

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: