cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
2346
Views
0
Helpful
3
Replies

Error Importing User to Unity Connection

jrichardson
Level 1
Level 1

When I try to import a user into Unity Connection, I get an error that says

"Friday, September 10, 2010 1:31:58 PM MDT ERROR importing user (ljavalera) with extension = 1310 : A User with the specified extension already exists in the Partition."

yet when I list all of the users with extension beginning with 13, none are listed with 1310.

Anyone have any ideas what is going on?

TIA,

John

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi John,

In many cases this happens because the extension (like 1310 in your example) has been previously

configured as an Alternate Extension under another DN. It must be removed as an Alternate extension

before proceeding

Cheers!

Rob

View solution in original post

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi John,

In many cases this happens because the extension (like 1310 in your example) has been previously

configured as an Alternate Extension under another DN. It must be removed as an Alternate extension

before proceeding

Cheers!

Rob

Thanx Rob!! - That is exactly what was going on.

Rob Huffman
Hall of Fame
Hall of Fame

Hey John,,

You are most welcome my friend

Have an awesome weekend.

Cheers!

Rob

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: