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user tracking acquisition

desrochj1
Level 1
Level 1

‎09-10-2010 01:07 PM

Hello,

every time i try to start the User Tracking on the campus manager page i get this error :

Construction of XML data required for UT is in progress.Please try after some time

i waited 2 days.. and i still get the same error

any ideas ?

Thanks

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Joe Clarke
Cisco Employee
Cisco Employee

‎09-12-2010 01:29 AM

This is a known bug (CSCtg20882 or CSCtd49439 or CSCtc49719).  If you contact TAC, they can provide you patches to correct this problem.

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