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AT&T T1 CAS DTMF Wink start configuration

MMstre
Level 3
Level 3

I have a T1 CAS that for some reason we cannot dial out of.  I have tested timers, performed debugs (which show successfull call) and not much is helping me locate the problem.

I have another that works fine...

The problem T1 send the call, but a telco error message is heard, stating the call cannot be completed

Telco gave us a trace...

1  Term_On_Hook             o       N/A    N/A
    2  Orig_On_Hook             O       181    N/A
    3  Orig_Off_Hook            H     13407    N/A
    4  Term_Wink                w       301    150
    5  Term_Dial_Tone           t       120    100
    6  Term_Dial_Tone           t         0    N/A
    7  DTMF_Digit_2             2       165    100
    8  DTMF_Digit_6             6        99    100
    9  DTMF_Digit_2             2        99    100
   10  DTMF_Digit_7             7        99    100
   11  DTMF_Digit_0             0        99    100
   12  DTMF_Digit_5             5        99    100
   13  DTMF_Digit_1             1        99    100
   14  DTMF_Digit_4             4        99    100
   15  DTMF_Digit_5             5        99    100
   16  DTMF_Digit_6             6        99    100
   17  Orig_On_Hook             O     11116    N/A

They are saying the problem is due to the 2 "Term_Dial_Tone" that we, the originator, are sending them.

They tested on the same channel, going in the same direction, but calling from the front side of the router, basically in front of the router so that the router is not in the picture.  The router is a 3825

This is the controller config

controller T1 0/1/0
cablelength long 0db
ds0-group 0 timeslots 1-18 type e&m-wink-start dtmf dnis
ds0-group 1 timeslots 21-24 type e&m-wink-start dtmf dnis

I am at a complete loss!!!

Thanks for any help

Mike

1 Reply 1

Felipe Garrido
Cisco Employee
Cisco Employee

Can you provide the full configuration and the called number used in the testing.

-Felipe

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