09-11-2010 09:47 AM - edited 03-14-2019 06:28 AM
Hi! I changed UCCX domain name and now I have to resite license for changes. How can I resite license file? Why I should resite license every time when I do some changes with DNS/IP-address in UCCX?
09-11-2010 09:54 AM
How can I resite license file?
Open a case with Cisco TAC to have the license rehosted.
Why I should resite license every time when I do some changes with DNS/IP-address in UCCX?
Cisco is moving the products to a host configuration-based licensing key since virtual machines do not have hardware MAC addresses so to speak.
09-11-2010 11:24 AM
Is TAC case the one solution for rehost license?
09-11-2010 10:57 PM
Yes
09-12-2010 12:24 AM
Open a case with the licensing team and send them the sales order/pak code you have along with the new license mac.
The license mac address is not your physical ethernet card to get this mac you can perform the following:
Use the generator as per Jonathan link or run show status in the UCCX cli
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: