Call Mnager Implementation Design

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Sep 12th, 2010
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Hi Friends,


Please help me to design the  implementation of call manager.My requirment is following..

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             We having two branhes in different locations.The IP Telephony already implmented between this locations  using CME,Now we are going to  implementation of centrelised Call Mnager by converting these router as SRST and Call Mnager7.1.


Branch A Containing users managers and Employees,The managers are make call internally and Outside Call.But the employees need to be call internally and between branches.No outside calling facility for Employees.The current dierectory number configuration in CME is following.


                                   Extension(Primery number)     PSTN(secondery)

     Manager 1:              500                                       466650

     Manager 2:              501                                       466658

     Manager 3:              502                                       466659


     Employe1:              400                                        466664

     Employe2:              401                                        466665

     Employe3:              402                                        466668


The same call scenario for Branch B users.The internal extensin are same but PSTN number is different.The number list of Branch B is following.


     Manager1:               500                                        556450    

     Manager2:               501                                        556456


     Employe1:              400                                        556468              

     Employe2:              401                                        556469


The users st Branch A calling to users at Branch B by dialing area code 12 and the  extension number.Eg:Manager2 at branch Acallling to  employee 2 at branch B by dialing number 12401.The users at branch A making outside call by dialing 9.


Also the users at Branch B making call to users at branch B by dialing number 11 and extension  number(11500).11 is the area code of branch A.Branch B users also using 9 to make outside call.


     Please help me to define this call routing in call manager.Provide me the required Dial Plan needed in Call Mnager.


Many Thanks.

Naisam..

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