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Guest Sessions report won't work

scottwilliamson
Level 2
Level 2

Hi All,

When I run a guest sessions report in WCS I get the following:

The specified criteria did not match any data for the report.

Make sure that the following background tasks are running:

1.Guest Sessions

The above background task is running and all of the other reports work ok too. Any suggestions?

I'm running WCS 7.0.164.0 and WLC 7.0.98.0 - I did have some problems with the Guest sessions report before I upgraded.

Many Thanks

Scott

8 Replies 8

scottwilliamson
Level 2
Level 2

Hi All,

Hasn't anyone got any ideas?

thanks

Scott

scottwilliamson
Level 2
Level 2

Hi Folks,

Anyone?

Thanks

Scott

Hi Scott,

do you have any news? I have the same problem currently...

:(

-Sebastian

Hi,

None at all I'm afraid. Seems no-one out there has an answer to this problem.

Regards

Scott

Hi Scott,

Are we selecting the profile manually??(Report By = EDIT)

Regards

Surendra

Regards
Surendra BG

Hi Surendra,

It makes no difference whether I select a profile or just leave it as default (ie all users), I get the same result.

Regards

Scott

Hey,

I give the system a last change ;) and started the report once again...

Login Time was 8:15 of the Guest test user.

at16:41 I got a report with the result I aspected.

what did until now:

I just refresh the config of the controller in te WCS and  I added a new AP but nothing more.

Very strange but not really a solution, maybe the time but my guest session background task runs every 15min.

I just want to update with my information. I don't believe that it helps but i will monitor it now and if I got any news I will inform you.

- Sebastian

scheu
Level 1
Level 1

Hi,

there is a bug regarding this problem:     CSCtj22801

The workaround is not really working for us, because we want to schedule this report.

Hopefully it will be fixed in the next release...

regards,

Michael

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