7600 module restart

Unanswered Question
Oct 7th, 2009

Dear All,

    i have 7600 , module 1 is restarted and crash file created.

I have this problem too.
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Giuseppe Larosa Wed, 10/07/2009 - 07:57

Hello Ibrahim,

from attached crashinfo:

SLOT 1: 00:00:05: %SYS-5-RESTART: System restarted --

Cisco IOS Software, cwlc Software (sip1-DW-M), Version 12.2(33)SRA7, RELEASE SOFTWARE (fc2)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Wed 05-Mar-08 17:57 by prod_rel_team

SLOT 1: 00:00:05: %SCP-5-ONLINE: Module online

SLOT 1: Aug 21 01:47:27 EGT: %SIPSPA-6-OIR: Bay 0 SPA Power changed to On

SLOT 1: Aug 21 01:47:27 EGT: %SIPSPA-6-OIR: Bay 1 SPA Power changed to On

SLOT 1: Aug 21 01:47:28 EGT: %SIPSPA-6-OIR: Bay 0 SPA OK changed to On

SLOT 1: Aug 21 01:47:28 EGT: %SIPSPA-6-OIR: Bay 1 SPA OK changed to On

SLOT 1: Aug 21 01:47:36 EGT: %SPA_PLUGIN-6-FIRMWARE_DOWNLOADING: SPA-8XCHT1/E1[1/0]: Downloading SPA firmware (bundled)...

SLOT 1: Aug 21 01:47:37 EGT: %SPA_PLUGIN-6-FIRMWARE_DOWNLOADING: SPA-8XCHT1/E1[1/1]: Downloading SPA firmware (bundled)...

SLOT 1: Aug 21 01:47:40 EGT: %SPA_PLUGIN-6-FIRMWARE_APPS_DOWNLOADING: SPA-8XCHT1/E1[1/0]: Downloading SPA firmware application (bundled)...

SLOT 1: Aug 21 01:47:40 EGT: %SPA_PLUGIN-6-FIRMWARE_APPS_DOWNLOADING: SPA-8XCHT1/E1[1/1]: Downloading SPA firmware application (bundled)...

%ALIGN-1-FATAL: Illegal access to a low address 23:06:46 EGT Sun Oct 4 2009

addr=0x144, pc=0x4088C7C4, ra=0x4088C618, sp=0x43A65968

%ALIGN-1-FATAL: Illegal access to a low address 23:06:46 EGT Sun Oct 4 2009

addr=0x144, pc=0x4088C7C4, ra=0x4088C618, sp=0x43A65968

Possible software fault. Upon reccurence, please collect

crashinfo, "show tech" and contact Cisco Technical Support.

The SIP linecard in slot1 had a SW crash on the 8xE1 SPA

I will look at third attachment to find out your IOS image.

Edit:

so you have 12.2(33)SRA7 and the SIP is a SIP200.

looking at release notes for your image is the next step

Edit2:

there are some bugs about Sip200 or SPA 8 E1

example:

CSCsj34043

this is similar but applies to OC-3 SPA + sip200

Hope to help

Giuseppe

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