Date and Time settings not geeting effected on IP phones

Unanswered Question
Sep 13th, 2010

I have a remote office where Day light saving time ends from yesterday , so in oder to make the change in time  , I changed the time zone settigs in CCM date and time group , applied to the Device pool of remote office IP phone , and rebooted the IP phones in office from CCM , IP phones have picked the new Time Zone ,   however the time has still not change .

In order to troubleshoot the problem , I registered a test IP phone with me in same device pool as remote office , and my test IP phone is getting the correct time and time zone both.

but the remote office phones are getting only the correct time zone , not the correct time.

Call manager  version is 7.1.

Any help on this is much appreciated.

I have this problem too.
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rahulsadhan Mon, 09/13/2010 - 08:23

searched few things and saw all the phones which are not showing correct time are giving this message on there status message window "Error Updating Locale" , and the one which is giving correct time is not showing this error message.

does any  one has clue why this error message comes on an IP phone ?

brendand05 Mon, 09/13/2010 - 18:48

Are the phones that are working/not working all the same model number and protocol ?


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