I have a question and it may be more of a useability question than a technical question. If someone calls into your phone and you answer it and place them on hold and pick up another call and want the two people that called into you placed into a conference how would that be done? I have a user that can not get calls on HOLD into a conference. I just tried on my phone and I get similar issues. If I have someone on HOLD and answer another call, I want to add the party on hold into conference but when I hit the conference button I can not get the party on hold into it. My client can work around it by placing the first call into PARK and then calling the PARK line into conference... but I can not do that on my version of IOS code (it fails). Any ideas?