I need to create several screen pops when an agent answers a call. I have 3 tabs in the integrated browser of CAD v8. Using the Answered Event, I created three HTTP actions that bring up the appropriate websites. But some of the applications don't support receiving CTI data via the URL. So I can't use HTTP Actions to pass my enterprise data. So I was thinking I would use a macro to paste in the variables into my forms.
But I can't seem to direct the macro to a particular browser tab within CAD. The documentation says to select the window you want the macro to execute in. But that simply makes it [APPLICATION:AGENT_DESKTOP=READY - CISCO AGENT DESKTOP].
How can I get enterprise data pasted into form fields within browser tabs of CAD?