09-13-2010 12:35 PM - edited 03-06-2019 12:56 PM
I have a printer on port 7/25.
7 48 48-port 10/100/1000 RJ45 EtherModule WS-X6148A-GE-45AF SAD091000F0
working together with supervisor
5 9 Supervisor Engine 32 8GE (Active) WS-SUP32-GE-3B SAL1204DWQJ
I have got the error above :
Sep 13 10:56:22 severi-outside 9941301: 16w0d: %CONST_DIAG-SP-3-HM_PORT_ERR: Port 25 on module 7 failed 10 consecutive times. Disabling the port.
Sep 13 10:56:22 severi-outside 9941303: 16w0d: %PM-SP-4-ERR_DISABLE: diagnostics error detected on Gi7/25, putting Gi7/25 in err-disable state
Severi#show interfaces status err-disabled module 7
Port Name Status Reason
Gi7/25 *** Ponto 21.254 - err-disabled diagnostics
Severi#
Severi#show interfaces gigabitEthernet 7/25
GigabitEthernet7/25 is down, line protocol is down (err-disabled)
Hardware is C6k 1000Mb 802.3, address is 0013.7f2d.2288 (bia 0013.7f2d.2288)
Description: *** Ponto 21.254 - Sala 200A ***
MTU 1500 bytes, BW 100000 Kbit, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Auto-duplex, Auto-speed
input flow-control is off, output flow-control is desired
Clock mode is auto
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output 1d17h, output hang never
Last clearing of "show interface" counters never
Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 2962
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
397873 packets input, 34243387 bytes, 0 no buffer
Received 168568 broadcasts (166767 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
0 input packets with dribble condition detected
26082168 packets output, 6171096605 bytes, 0 underruns
0 output errors, 0 collisions, 5 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 PAUSE output
0 output buffer failures, 0 output buffers swapped out
Severi#show errdisable detect
ErrDisable Reason Detection status
----------------- ----------------
udld Enabled
bpduguard Enabled
security-violatio Enabled
channel-misconfig Enabled
psecure-violation Enabled
mac-limit Enabled
unicast-flood Enabled
pagp-flap Enabled
dtp-flap Enabled
link-flap Enabled
l2ptguard Enabled
gbic-invalid Enabled
dhcp-rate-limit Enabled
arp-inspection Enabled
inline-power Enabled
packet-buffer Enabled
transceiver-incom Enabled
Does anybody know what is this ?
Thanks in advance.
Rosa
Solved! Go to Solution.
09-15-2010 01:21 PM
Hello Rosa,
I can only say that the test results confirm the port is considered not working correctly.
However, try to connect to the port a different device or even to leave the port unplugged and remake the test.
Hope to help
Giuseppe
09-13-2010 12:51 PM
Hello Rosa,
I'm afraid it can be an hardware issue
Hope to help
Giuseppe
09-13-2010 01:04 PM
Hi Giuseppe,
what should I do to be sure it is hardware error ?
Thanks
Rosa
09-13-2010 01:19 PM
Dear Giuseppe,
I had already done this all.
I did all again just in case:
Severi#show log | inc 7/25
Severi#
Severi#
Severi#
Severi#conf t
Enter configuration commands, one per line. End with CNTL/Z.
Severi(config)#interf
Severi(config)#interface g7/25
Severi(config-if)#shut
...... 5 minutes
Severi(config-if)#no shut
Severi(config-if)#^Z
Severi#
Severi#
Severi#
Severi#show interf
Severi#show interfaces g7/25
GigabitEthernet7/25 is down, line protocol is down (err-disabled)
Hardware is C6k 1000Mb 802.3, address is 0013.7f2d.2288 (bia 0013.7f2d.2288)
Description: *** Ponto 21.254 - Sala 200A ***
MTU 1500 bytes, BW 100000 Kbit, DLY 10 usec,
reliability 255/255, txload 0/255, rxload 0/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Auto-duplex, Auto-speed
input flow-control is off, output flow-control is desired
Clock mode is auto
ARP type: ARPA, ARP Timeout 04:00:00
Last input never, output 1d17h, output hang never
Last clearing of "show interface" counters never
Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 3019
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
397873 packets input, 34243387 bytes, 0 no buffer
Received 168568 broadcasts (166767 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 0 multicast, 0 pause input
0 input packets with dribble condition detected
26082168 packets output, 6171096605 bytes, 0 underruns
0 output errors, 0 collisions, 6 interface resets
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 PAUSE output
0 output buffer failures, 0 output buffers swapped out
Severi#
On my private logs:
[netadm@muller routers]$ grep "7/25" severi.log
Sep 13 10:56:22 severi-outside 9941303: 16w0d: %PM-SP-4-ERR_DISABLE: diagnostics error detected on Gi7/25, putting Gi7/25 in err-disable state
Sep 13 15:40:06 severi-outside 9958274: 16w1d: %PM-SP-4-ERR_DISABLE: diagnostics error detected on Gi7/25, putting Gi7/25 in err-disable state
[netadm@muller routers]$
Rosa
09-15-2010 10:04 AM
Does anyone know what is NonDisruptiveLoopback ?
Severi#show diagnostic result module 7 test all detail
Current bootup diagnostic level: minimal
Test results: (. = Pass, F = Fail, U = Untested)
___________________________________________________________________________
1) TestScratchRegister -------------> .
Error code ------------------> 0 (DIAG_SUCCESS)
Total run count -------------> 329060
Last test execution time ----> Sep 15 2010 13:41:49
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> Sep 15 2010 13:41:49
Total failure count ---------> 0
Consecutive failure count ---> 0
___________________________________________________________________________
2) TestNonDisruptiveLoopback:
Port 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
----------------------------------------------------------------------------
. . . . . . . . . . . . . . . . . . . . . . . .
Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
----------------------------------------------------------------------------
F . . . . . . . . . . . . . . . . . . . . . . .
Error code ------------------> 0 (DIAG_SUCCESS)
Total run count -------------> 1778464
Last test execution time ----> Sep 15 2010 13:42:07
First test failure time -----> Sep 11 2010 23:18:25
Last test failure time ------> Sep 11 2010 23:25:53
Last test pass time ---------> Sep 15 2010 13:42:07
Total failure count ---------> 10
Consecutive failure count ---> 0
___________________________________________________________________________
3) TestLoopback:
Port 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
----------------------------------------------------------------------------
. . . . . . . . . . . . . . . . . . . . . . . .
Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
----------------------------------------------------------------------------
. . . . . . . . . . . . . . . . . . . . . . . .
Error code ------------------> 0 (DIAG_SUCCESS)
Total run count -------------> 1
Last test execution time ----> May 23 2010 12:00:55
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> May 23 2010 12:00:55
Total failure count ---------> 0
Consecutive failure count ---> 0
___________________________________________________________________________
4) TestNetflowInlineRewrite:
Port 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
----------------------------------------------------------------------------
U U U U U U U U U U U U U U U U U U U U U U U U
Port 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
----------------------------------------------------------------------------
U U U U U U U U U U U U U U U U U U U U U U U U
Error code ------------------> 0 (DIAG_SUCCESS)
Total run count -------------> 0
Last test execution time ----> n/a
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> n/a
Total failure count ---------> 0
Consecutive failure count ---> 0
___________________________________________________________________________
5) TestAsicMemory ------------------> U
Error code ------------------> 0 (DIAG_SUCCESS)
Total run count -------------> 0
Last test execution time ----> n/a
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> n/a
Total failure count ---------> 0
Consecutive failure count ---> 0
___________________________________________________________________________
6) TestEobcStressPing --------------> U
Error code ------------------> 0 (DIAG_SUCCESS)
Total run count -------------> 0
Last test execution time ----> n/a
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> n/a
Total failure count ---------> 0
Consecutive failure count ---> 0
___________________________________________________________________________
7) TestFirmwareDiagStatus ----------> .
Error code ------------------> 0 (DIAG_SUCCESS)
Total run count -------------> 1
Last test execution time ----> May 23 2010 12:01:05
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> May 23 2010 12:01:05
Total failure count ---------> 0
Consecutive failure count ---> 0
___________________________________________________________________________
8) TestVDB -------------------------> .
Error code ------------------> 0 (DIAG_SUCCESS)
Total run count -------------> 1
Last test execution time ----> May 23 2010 12:01:05
First test failure time -----> n/a
Last test failure time ------> n/a
Last test pass time ---------> May 23 2010 12:01:05
Total failure count ---------> 0
Consecutive failure count ---> 0
___________________________________________________________________________
Severi# Connection closed by foreign host.
09-15-2010 01:21 PM
Hello Rosa,
I can only say that the test results confirm the port is considered not working correctly.
However, try to connect to the port a different device or even to leave the port unplugged and remake the test.
Hope to help
Giuseppe
09-15-2010 01:40 PM
Thanks Giuseppe, once again, for your help.
You were rigth from the begining.
I have done those other tests you have suggested and got the same result: null.
It is a pity.
att,
Rosa
10-14-2010 07:52 AM
nul
11-03-2016 06:53 AM
L2-TFR-PFR-VSS#show interfaces status err-disabled
Port Name Status Reason
Te2/1/21 err-disabled diagnostics
Note: err-disable during the HM test. Need more clarification this, any one help
10-14-2010 07:54 AM
Based on the above, the error is telling us that a loopback packet went
missing somewhere in the path from supervisor to line card port
asic and back.
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