We are currently in CCM 4.1, planning an upgrade to version 7.1 very soon. At the moment we use the Attendent Console that came with CCM
4.1, and is suitable for our needs (500 phones).
However, it appears that Cisco have abandoned Attendent Console support going forward and are recommening using software from ARC solutions.
But it is very pricey, especially, considering my requirments are relatively simple and was previuosly free!!
Can anyone suggest any other alternatives for the same functionality that has been used and is recommendable?
Would appreciate your response.