Solved: Auto attendant config issues on unity 8 - Cisco Community

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Hi All,

I am having an issue with the auto-attendant configs on unity 8 with call manager 7.

I have created the CTI RP with DN 71999 and CFA to vm checked.

The call handler opening greeting has the extension of the dn.

Everytime i dialled i am getting a fast busy.

Any ideas? What about CSS and partitions?

1 Accepted Solution

Accepted Solutions

Do you have a valid VM profile?

Are ports registered?

CSS and partitions are always good places to check.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

3 Replies 3

Do you have a valid VM profile?

Are ports registered?

CSS and partitions are always good places to check.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi

I didnt choose the vm profile for the dn?

However can you explain why this is needed since the CSS had the pilot partition?

Because the VM profile is the one that instructs which DN to dial for VM.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate