I am having difficulties getting AA to pick calls after the noan period lapses. Instead incoming call cuts off instead.
I am trying to achieve the AA taking over the calls during out of office hours and when the configured noan period elapses.
please find attached the running config of the cme and the cue.
Any help is appreciated.
The destination pattern of your dial-peer voice 3100 voip need to be the calling number that you choose for the AA application of your UnityExpress. After that you can use the noan and the busy in the ephone-dn to send the call to the AA.