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Cisco Mobile 8 (iphone)

ysanadiga01
Level 1
Level 1

‎09-14-2010 12:37 PM - edited ‎03-16-2019 12:46 AM

Hi there,

We have configured a couple of iphones for a customer of us using Cisco Mobile 8.0. Two of Iphones are working fine, but the other two stops ringing after two rings. The configuration on the CUCM (6.1.5) and the software on iphone are all the same. Anyone got any suggestion how to sort out this issue?

Thanks.

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4 Replies 4

brendand05
Level 1
Level 1

‎09-14-2010 04:32 PM

Check the iOS version of the iPhones

Are they all the same? e.g 4.0.1 vs 4.0.2 vs 4.1

Check what other features are configured for that user that may be affecting the calls e.g. SNR, Mobility Reach, CFNA, CF timers, VM etc

0 Helpful

ysanadiga01
Level 1
Level 1
In response to brendand05

‎09-15-2010 11:07 AM

Hi brendand05,

Thanks for your reply.

The user(s) don't have any SNR, Mobility Reach, CFNA, CF timers, VM etc configured.

Regards.

0 Helpful

brandonabrown
Level 1
Level 1
In response to ysanadiga01

‎09-16-2010 01:16 PM

we are testing this setup and can only get the iPhone to vibrate once for incoming internal calls. Is this normal behavior? Thanks.

0 Helpful

brendand05
Level 1
Level 1
In response to brandonabrown

‎09-16-2010 05:20 PM

Yes.

Only vibrates once.

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