ATA 168 from V

Unanswered Question
Sep 14th, 2010
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I have as ATA 168. It is from V+++. Sw ver V3.2.0

I have the DCHP url   from VIR. It appears  not to be password locked.

I enter it in the browser  it says not found.

I cannot look at the config menu.


I tried 3 browsers - even turned off the FW.

Has to be something simple?

Any advice? I have read all the ATA 186 posts

Thanks

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dksingh Tue, 09/14/2010 - 13:06
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  • Cisco Employee,

Assuming u mean ATA186.

Can u ping ATA's IP (as learnt from IVR menu?) from the PC you are trying to http to ?

Please see following doc and try assigning it a static IP via IVR menu preferably on the

same subnet as the PC you have and try http again:


http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a00800c3a50.shtml


HTH,

DK

vmaxept1234 Tue, 09/14/2010 - 13:13
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Sorry about the model number  - yes 186 ATA

Yes can ping the url.


Will give the IVR static IP assign

Thanks

vmaxept1234 Tue, 09/14/2010 - 13:19
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OK it appears it  password locked. I cannot change the IP adr.

Tried the password reset no luck.

Guess I cannot use this for another VOIP service.


I will read more about the password rest, but I think I am at a  loss.

Looks like V has won one

vmaxept1234 Tue, 09/14/2010 - 13:27
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Password research follow-up . Appears   from  what I read and what I have tried to program, I cannot use this ATA on any other VOIP network.. NO way to reset the password or the config

Thanks

dksingh Tue, 09/14/2010 - 13:45
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  • Cisco Employee,

Tried factory reset ?


http://www.cisco.com/en/US/docs/voice_ip_comm/cata/186_188/2_15/english/administration/guide/sip/SIP88CH3.html#wp1089746


Step 1 Press  the function button on the Cisco ATA.

Step 2 Press  the digits 322873738 (FACTRESET)  then press # on your  telephone keypad.

Step 3 Press  3 on  your telephone keypad to confirm that you want to reset the Cisco ATA, then hang  up the phone.

vmaxept1234 Tue, 09/14/2010 - 16:22
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Yes did that. It keeps asking for the password.. nope it is locked by V. I will try to contact them for the password. I closed the acct years ago. I want to try another VOIP  service  - cheaper  but do not want to invest in another ATA

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