CUE - When accessing voicemail it starts in the midway

Unanswered Question
Sep 14th, 2010
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Hey Guys,
Few of the users in CME-CUE environment, receiving clipped voicemail.  means when they access their voicemail, It starts in the midway (not  able to listen from starting). what could be the issue, or premilinary  lookup to check the issue?

Thanks in advance.

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