I have been asked to produce a client’s report that shows all different vendors (devices type). We have about 10000 users in our system on about 3000 APs (light version) I created a client summary report but encountered some limitations:
If I select any time period over 6 hours, I get the message “The report you are trying to generate contains more than the supported number of records (10000). Change the report criteria to generate a report with fewer records”
If I select a time period of 6 hours or less, I get the report including vendor statistics. Is there any way to differentiate within the vendors by device type? For example instead of the vendor apple, get apple-iPhone, apple-iTouch, apple-laptop, etc.
I would like the ability to create my own reports, by I don’t think it is possible on the Version I’m running. All reports can be customized up to a point, but you still get information you might not care for.
Thanks for any information to overcome these issues.