Incoming calls - CLI issue

Unanswered Question
Sep 15th, 2010

Hi!


Need some help with how to troubleshoot the following issue:



One of our customers reports that they Intermittently gets "From 0" as CLI for incoming calls.

I have tried myself but can not recreate the problem.


How can I troubleshoot on this? Any hints as to why this would occur?


Customer is using CUCM 7.1.(3), PSTN GW Cisco 2811 with 3 BRIs.


Thanks

Annika

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