Cue 7.0 "get call contact info" question

Answered Question

   Hi all,


I would like to know if it is possible using Cisco Unity express 7.0, to discriminate the first 4 ciphers of the "calling number" using the get-contact-info function in order to use a case switch depending from that.

My need is to intercept calls coming from France ("0033") and playing a prompt in French, calls coming from Italy (0039") and playing a prompt in Italian, the default in English.


Thank you very much


Emanuele

Correct Answer by Gabriel Saavedra about 6 years 7 months ago

You will need to check the number directly from the router, so you need 3 dial-peers that send the call to 3 different calling numbers in the CUE, one for each language.


Gabriel

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
Gabriel Saavedra Wed, 09/15/2010 - 13:49
User Badges:
  • Silver, 250 points or more

You will need to check the number directly from the router, so you need 3 dial-peers that send the call to 3 different calling numbers in the CUE, one for each language.


Gabriel

Actions

This Discussion