Solved: Cue 7.0 "get call contact info" question

egiovannetti · ‎09-15-2010

Hi all,

I would like to know if it is possible using Cisco Unity express 7.0, to discriminate the first 4 ciphers of the "calling number" using the get-contact-info function in order to use a case switch depending from that.

My need is to intercept calls coming from France ("0033") and playing a prompt in French, calls coming from Italy (0039") and playing a prompt in Italian, the default in English.

Thank you very much

Emanuele

Gabriel Saavedra · ‎09-15-2010

You will need to check the number directly from the router, so you need 3 dial-peers that send the call to 3 different calling numbers in the CUE, one for each language.

Gabriel

View solution in original post

Gabriel Saavedra · ‎09-15-2010

You will need to check the number directly from the router, so you need 3 dial-peers that send the call to 3 different calling numbers in the CUE, one for each language.

Gabriel

egiovannetti · ‎09-16-2010

Hi Gabriel,

thank you for your answer,

could you even give me an example on how dial-peer has to be written?

Thank you