Attendant Console with CUCM 7.1

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Sep 15th, 2010
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Dear Experts,


Is it possibel by any how to use the attendant console with CUCM 7.1. It is a new installation.  Customer really need attendant console.

If it is not possiblle, can we use any other free software similar to attendant console.


If all above not possible then we will down grade the version from 7 to 6. does any body can confirm that this will be new installation or we can down grade simply.


BR

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Jaime Valencia Wed, 09/15/2010 - 10:31
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Cisco Unified Communications Manager Attendant Console Support in 7.1(2)

If you are upgrading from a compatible Cisco CallManager 4.X release or a  compatible Cisco Unified Communications Manager 5.X, 6.X, or 7.X  release to Cisco Unified Communications Manager Release 7.1(2), you can  continue to use the Cisco Unified Communications Manager Attendant  Console. As automated within the Cisco Unified Communications Manager  upgrade process, the Cisco Unified Communications Manager Attendant  Console plug-in will remain viewable from the Find and List Plugins  window in Cisco Unified Communications Manager Administration 7.1(2).

Be aware, however, that Cisco no longer supports the Cisco Unified  Communications Manager Attendant Console with new installations of Cisco  Unified Communications Manager 7.X. For new installations, the Cisco  Unified Communications Manager Attendant Console plug-in does not  display in the Find and List Plugins window in Cisco Unified  Communications Manager Administration.

If you previously obtained the Cisco Unified Communications Manager  Attendant Console 7.0(x) plug-in from the Cisco software download site,  you can use that plug-in with Cisco Unified Communications Manager  7.1(x) but only for upgrades of a compatible Cisco Unified  Communications Manager 5.X, 6.X, or 7.X release to Cisco Unified  Communications Manager Release 7.1(x). Cisco Systems does not authorize  the use of the Cisco Unified Communications Manager Attendant Console  7.0(x) plug-in with new Cisco Unified Communications Manager 7.X  installations, and its use does not get supported by the Cisco Technical  Assistance Center.

If you need attendant console functionality after a Cisco Unified  Communications Manager 7.X installation/upgrade, Cisco recommends that  you use the Cisco Unified Business Attendant Console, Cisco Unified  Enterprise Attendant Console, or the Cisco Unified Department Attendant  Console.


http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/rel_notes/7_1_2/cucm-rel_notes-712b.html#wp1236211


If you have a new install there is nothing in the inactive partition so there's not switchback. You need to install 6.X fresh


HTH

java

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