would u help me pls
I need to config the operator with call handler options, but i unknow what is the step by step for this config, is necessary create the CTI route point?
how active the extension for that all calls ingoing arrive to operator extension...
the IVR will be easy
Wellcome to enterprise XXXX
digit 1 for english
digit 2 if you know the extension
digit 0 for the operator...
thks a lot for u help