Cisco IP communicator failed to initialise on Win 7 machines

Unanswered Question
Sep 16th, 2010
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Hi!



One of our customers are migrating from XP ti Win 7 (32 bit mode).

CIPC on XP works fine without issues.

On XP they get "Communicator Exception Error - Cisco IP Communicator failed to initialise and will now exit"


We have tried 7.0.3(3), 7.0.4 and the latest 7.0.5.

CUCM version is 7.1(3).

The LAn switches are HP Procurve.


I can not find this anywhere in the release notes and from what I understand CIPC would work on Win 7 in 32 bit mode.


Any ideas?


thanks

Anna

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Firas Nimry Fri, 09/17/2010 - 01:17
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  • Cisco Employee,

Hi Anna


try to run the CIPC in Windows Vista SP2 Compatibility mode , worked for me once .


Feras

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