without certificate

Unanswered Question
Sep 16th, 2010

To Cisco Online Support.
  Dear Sir or Madam
It's has been a year since I ordered my CCNA certificate but I haven't  received anything since then. My  candidate id is  215440040, cisco vue is CSCO11660424. I would appreciate it if you could  help me receive my  certificate as soon as possible because I need it for my job.
Sincerely yours
Alexey Malikov

I have this problem too.
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