How to allow an Analogue Phone to transfer to an IP Phone

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Sep 16th, 2010
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Hi


I have a requirement to allow an Analogue Phone, (plugged into an ATA) to transfer calls to another IP Phone. Do you have any idea how to do this? The Analogue phone is a Cordless (Wireless Analogue Phone)


I have seen on CCM ver 6.1.4 that in Enterprise Parameters there is an option for Enterprise Feature Access Code for Transfer Required Field but that is in reference to Mobility!


I have tried configuriung a Translation pattern with ***XXXX so from the analogue phone you can dial ***XXXX the 4 digit extension but this doesnt work. I think you have to do something with Hook Flash so that the Analogue phone gets a 2nd Line but do not know how to do this.


I have since Found the guide below:


Cisco ATA Style Call Transfer Procedure


Step 1 While engaged in a call, perform a hookflash, then press 2 on your telephone keypad.

Step 2 After the dial tone sounds, enter the telephone number.

Step 3 When  the other party answers or the remote telephone rings, hang up to  transfer the call. You can perform a hookflash at any time to halt the  operation and resume the original call.


However, how do you do a Hook flash on a Cordeless Analogue phone?


Thanks

Ash

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Rob Huffman Thu, 09/16/2010 - 05:41
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Hi Ash,


Most Cordless phones have a button on them that simulates a Hookflash

this is usually labelled Flash, Link or re-call. Can you let us know what make/model

of cordless phone you are using and we'll do some research


Cheers!

Rob

nowcommsupport Thu, 09/16/2010 - 09:09
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Thanks Rob


I have tried the 'Recall' button and it all works great! In the meantim i als started looking at the STIG timers on the ATA under its development pasges for max Hook flash timer settings, but now it works with the R button its all fine!


Thanks

Ash

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