I found this extremely helpful as I am upgrading our CM servers and Unity tomorrow morning. Memory and software. I had instructions for everything but the shutdown/startup procedures.

Do these apply to the Presence linux box as well?

Anything in Unity 5.x upgrading to 7.x I should be concerned about?

Hey Jonathan,

Good stuff my friend

Cisco Unified Presence, Release 7.x -- utils system CLI Command

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• Cisco Platform CLI Commands

This command allows you to restart the system on the same partition, restart the system on the inactive partition, or shut down the system.

Command Syntax

utils system {restart | shutdown | switch-version}

Usage Guidelines

The utils system shutdown command has a five-minute timeout. If the system does not shut down within five minutes, the command gives you the option of doing a forced shutdown.

Requirements

Command privilege level: 1

Allowed during upgrade: No

http://docwiki.cisco.com/wiki/Cisco_Unified_Presence%2C_Release_7.x_--_Cisco_IPT_Platform_CLI_Commands#Cisco_IPT_Platform_CLI_Commands

For the Unity upgrade, sadly we run Unity Connection so I won't be of any help here. I don't remember seeing any glaring issues for this upgrade on CSC. You may want to open a new thread here;

Unified Communications Applications

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/unified-comm-application?view=discussions

Best of luck!

Rob