Solved: Directory Search

scooter817 · ‎09-16-2010

Hi

I wanted to know what do i need to do to make a user's name show up in the corporate direcory when someone searches for them in the phone.

I just finished added 2 new users in CM and Unity and when i go to my phone to search the directory it says no record match.

afmmanicke · ‎09-16-2010

I believe that information comes from an LDAP connection in Call Manager. In my 7.x environment I go to System -> LDAP -> LDAP Directory -> Select the proper LDAP Configuration and click the Perform Full Sync Now.

This may vary depening on your system and configuration, but posting more infomation would help.

TONY

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Rob Huffman · ‎09-16-2010

Hey Scooter,

In CCM 4.1 (x) it's quite likely that you are using

the built-in DC directory. Try going to;

ccmadmin page> Users> Add a new User (add your two new peeps & try the search via phone again)

Cheers!

Rob