Sensors updates aborting

Todd Anderson · ‎09-16-2010

Hello,

I noticed that the last couple of days I was not getting sensor updates. When trying to manually download the updates I got the following error message:

"Specified user is not authorized for downloading file IPS-CS-MGR-sig-S392-req-E3.zip. Operation aborted."

Because of this I am not getting specific updates.

I have been able to download successfully in the past. Any ideas why this is happening?

Update: I also noticed that it seems to be downloading all the .zip files again after I already have them and is literally taking hours to do. Not sure why this is happening.

abinjola · ‎09-17-2010

Are you manually able to download a signature package using your CCO id ?

what model sensor is it ? can you get me the output of show stat host ?

--regards

Todd Anderson · ‎09-17-2010

Yes, I can manually download the signature package via my CCO login.

The issues is my daily auto updates via my CSM. They aren't auto downloading, applying and deploying, so I'm pretty sure it's not an issue with my IPS devices, however, this is my show stat host info:

General Statistics
   Last Change To Host Config (UTC) = 09-Sep-2010 02:13:21
   Command Control Port Device = Management0/0
Network Statistics
    = ma0_0     Link encap:Ethernet HWaddr 00:00:00:00:00:00
    =           inet addr:x.x.x.x Bcast:x.x.x.x   Mask:x.x.x.x
    =           UP BROADCAST RUNNING MULTICAST MTU:1500   Metric:1
    =           RX packets:802887 errors:0 dropped:0 overruns:0 frame:0
    =           TX packets:325807 errors:0 dropped:0 overruns:0 carrier:0
    =           collisions:0 txqueuelen:1000
    =           RX bytes:108895522 (103.8 MiB) TX bytes:124033185 (118.2 MiB)
    =            Base address:0xbc80 Memory:fcce0000-fcd00000
NTP Statistics
    =       remote           refid      st t when poll reach   delay   offset jitter
     = x.x.x.x   CHU_AUDIO(1)     2 u 947 1024    0    0.000    0.000 4000.00
    = *LOCAL(0)        x.x.x.x      5 l   10   64 377    0.000     0.000   0.001
    = ind assID status conf reach auth condition last_event cnt
    =   1 60484 e000   yes   yes   ok     reject
    =   2 60485   9624   yes   yes none sys.peer   reachable 2
   status = Not Synchronized
Memory Usage
   usedBytes = 1891184640
   freeBytes = 2209161216
   totalBytes = 4100345856
CPU Statistics
   Usage over last 5 seconds = 5
   Usage over last minute = 3
   Usage over last 5 minutes = 3
   Usage over last 5 seconds = 0
   Usage over last minute = 1
    Usage over last 5 minutes = 1
Memory Statistics
   Memory usage (bytes) = 1891184640
   Memory free (bytes) = 2209161216
Auto Update Statistics
   lastDirectoryReadAttempt = N/A
   lastDownloadAttempt = N/A
   lastInstallAttempt = N/A
   nextAttempt = N/A
Auxilliary Processors Installed

I removed the ip/mac address info. It's also not only signatures but all packages associated with IPS

Message was edited by: George Nussbaum