I am getting started with Video Over IP, so there is a lot to learn from it. I have Cisco IP communicator working on a laptop and I just installed CUVA software on it. The cuva software is reporting not connection to any ip phone. I created to problem report, thus I like to find out how to start troubleshooting the issue. Any input will be helpful while learning process.
The main things to check firstly are:
1) Your CUVA PC must be connected to the phone's PC port
2) The phone must have 'video capabilities' enabled - you should see a little video camera icon on the screen.
If you don't see the camera icon, set 'video capabilities' to enabled in CCMAdmin for that phone. If you are using EM, you'll have to log out/in to get it to take effect.
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