Change CRS IP on Cisco Agent Desktops

Unanswered Question
Sep 16th, 2010

I am looking for a way to change the IP address that our Agent Desktops use to connect to the CRS Server. Specifically how to automate this process for network wided distribution.

Any help is appreciated.

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Aaron Harrison Fri, 09/17/2010 - 01:44

Hi

The server IPs are in HKML/Software/Spanlink/CAD/Site Setup/LDAP Host X (there's an LDAP Host 1, and LDAP Host 2 if using HA).

Regards

Aaron

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