I am trying to purchase a Smartnet contract for a WiSM card plugged into a 6509 and can't figure out which WiSM module serial number is correct. The P/N for the card is WS-SVC-WISM-1-K9. When I log into the 6509 and run 'sh idprom all' I get the following:

IDPROM for module #8

(FRU is 'WiSM WLAN Service Module')

OEM Stringf = 'Cisco Systems'

Product Number = 'WS-SVC-WISM-1-K9'

Serial Number = 'SADXXXXXXXX'

Manufacturing Assembly Number = '73-10361-06'

Manufacturing Assembly Revision = 'B0'

Hardware Revision = 2.3

Current supplied (+) or consumed (-) = -3.50A

But when I log into the WLC web page and go to "CONTROLLER" > "Inventory" the Serial Number listed is FAMXXXXXXXX.

Why aren't they matching up?

Thanks,

-mike