Anyone in here who have experince in connecting ICM to Ericsson MD110 pbx?
- I have configured a Logical Controller as Client Type MD110
- A have added a Peripheral, but I am unsure what configuration task needs to be done?
- I have installed a PG to connect to the Application Link, using the default port.
I guess I need to configure a VRU PG also, right? (If yes, can that VRU be a Cisco IPIVR?)
Do I need to configure Translation Routing To IVR?
Do I need to configure Device Targets also?
This deployment is also configrured to use Unified Communications Manager and Cisco IPIVR (CRS). The PG is configured as a SystemIPCC PG. Some of the advantages for this type, is that it dont uses Translation Routing To IVR and Device Targets for the agent phones.
Any reply's is very much appriciated.