Troubleshoot Cisco Airlap 1242 with WLC 4400 Series LWAPP_CLIENT_ERROR_DEBUG: spamHandleCfgReqTimer: Did not recieve the Config response

Unanswered Question
Sep 18th, 2010

I have a Problem with my new AIRLAP 1242 to connect with WLC 4400

after debug in my airlap it shows :

Reset done!
ethernet link up, 100 mbps, full-duplex
Ethernet port 0 initialized: link is up
Loading "flash:/c1240-k9w8-mx.123-7.JX8/c1240-k9w8-mx.123-7.JX8"...######################################################################################################################################################################################################################################

File "flash:/c1240-k9w8-mx.123-7.JX8/c1240-k9w8-mx.123-7.JX8" uncompressed and installed, entry point: 0x3000
executing...

              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706

Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.3(7)JX8, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Mon 19-Mar-07 01:42 by hqluong
Image text-base: 0x00003000, data-base: 0x004051E0

Initializing flashfs...

flashfs[1]: 9 files, 3 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 15998976
flashfs[1]: Bytes used: 5062144
flashfs[1]: Bytes available: 10936832
flashfs[1]: flashfs fsck took 4 seconds.
flashfs[1]: Initialization complete....done Initializing flashfs.
cisco AIR-LAP1242AG-E-K9   (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.
Processor board ID FCW1411U0FZ
PowerPCElvis CPU at 266Mhz, revision number 0x0950
Last reset from power-on
1 FastEthernet interface
2 802.11 Radio(s)

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 68:EF:BD:5F:9A:18
Part Number                          : 73-10256-07
PCA Assembly Number                  : 800-26918-06
PCA Revision Number                  : A0
PCB Serial Number                    : FOC14093XU3
Top Assembly Part Number             : 800-29152-03
Top Assembly Serial Number           : FCW1411U0FZ
Top Revision Number                  : A0
Product/Model Number                 : AIR-LAP1242AG-E-K9

Press RETURN to get started!


*Mar  1 00:00:05.608: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
*Mar  1 00:00:06.858: %DOT11-2-VERSION_INVALID: Interface Dot11Radio0, unable to find required radio version 581.18
*Mar  1 00:00:06.858: Interface Dot11Radio0, Accepting as a test version of radio firmware
*Mar  1 00:00:06.878: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
*Mar  1 00:00:07.234: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar  1 00:00:08.212: %DOT11-2-VERSION_INVALID: Interface Dot11Radio1, unable to find required radio version 581.18
*Mar  1 00:00:08.212: Interface Dot11Radio1, Accepting as a test version of radio firmware
*Mar  1 00:00:08.232: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar  1 00:00:09.278: %SYS-6-LOGGERSTART: Logger process started
*Mar  1 00:00:09.326: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1240 Software (C1240-K9W8-M), Version 12.3(7)JX8, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Mon 19-Mar-07 01:42 by hqluong
*Mar  1 00:00:09.332: %CDP_PD-4-POWER_OK: Full power - AC_ADAPTOR inline power source
*Mar  1 00:00:09.388: %DOT11-6-FREQ_SCAN: Interface Dot11Radio0, Scanning frequencies for 32 seconds
*Mar  1 00:00:10.271: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
*Mar  1 00:00:10.332: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar  1 00:00:10.332: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar  1 00:00:11.271: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
*Mar  1 00:00:28.331: %LWAPP-5-CHANGED: LWAPP changed state to DISCOVERY
*Mar  1 00:00:28.361: %DOT11-6-FREQ_USED: Interface Dot11Radio0, frequency 2462 selected
*Mar  1 00:00:28.362: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down
*Mar  1 00:00:28.363: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar  1 00:00:28.369: %DOT11-6-FREQ_USED: Interface Dot11Radio1, frequency 5260 selected
*Mar  1 00:00:28.372: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar  1 00:00:28.398: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar  1 00:00:28.399: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar  1 00:00:28.465: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar  1 00:00:29.398: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar  1 00:00:29.465: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
Translating "CISCO-LWAPP-CONTROLLER.ekahospital.com"...domain server (202.134.0.155)
*Mar  1 00:00:38.351: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 172.31.xxx.xxx, mask 255.255.255.0, hostname AP68ef.bd5f.9a18

*Mar  1 00:00:38.820: %DOT11-6-FREQ_USED: Interface Dot11Radio0, frequency 2417 selected
*Mar  1 00:00:38.827: %DOT11-6-FREQ_USED: Interface Dot11Radio1, frequency 5200 selected (203.130.196.5)
*Mar  1 00:00:49.835: %DOT11-6-FREQ_USED: Interface Dot11Radio0, frequency 2422 selected
*Mar  1 00:00:49.842: %DOT11-6-FREQ_USED: Interface Dot11Radio1, frequency 5220 selected
*Mar  1 00:00:49.851: %LWAPP-5-CHANGED: LWAPP changed state to JOIN
*Mar  1 00:00:49.852: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Mar  1 00:00:49.852: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Mar  1 00:00:50.852: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar  1 00:00:50.852: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Sep 18 07:02:25.504: %LWAPP-5-CHANGED: LWAPP changed state to CFG

*Sep 18 07:02:29.288: LWAPP_CLIENT_ERROR: lwapp_name_lookup - Could Not resolve CISCO-LWAPP-CONTROLLER.MYDOMAIN.com
*Sep 18 07:02:30.504: LWAPP_CLIENT_ERROR_DEBUG: spamHandleCfgReqTimer: Did not recieve the Config response

*Sep 18 07:02:30.551: %SYS-5-RELOAD: Reload requested by LWAPP CLIENT. Reload Reason: DID NOT GET CONFIG RESPONSE.
*Sep 18 07:02:30.551: %LWAPP-5-CHANGED: LWAPP changed state to DOWNXmodem file system is available.
flashfs[0]: 9 files, 3 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 15998976
flashfs[0]: Bytes used: 5062144
flashfs[0]: Bytes available: 10936832
flashfs[0]: flashfs fsck took 26 seconds.
Base ethernet MAC Address: 68:ef:bd:5f:9a:18
Initializing ethernet port 0...
Reset ethernet port 0...
Reset done!

and after that i check in my WLC that shows

Snap_2010.09.17_14h11m43s_003.jpg

AP with Base Radio MAC xx:xx:xx:xx:xx:xx (APxxxx.xxxx.xxxx) is unable to associate.

The reulatory domain configured on it '-e' does not match the controller's country

code: USA

i found that the problem about the region.

question :

1. is it possible to change the region in AIRLAP 1242 or in WLC?

2. if possible how to change it?

INFO :

my first AIRLAP Product/Model Number : AIR-LAP1242AG-A-K9 and my new AIRLAP Product/Model Number : AIR-LAP1242AG-E-K9

I have this problem too.
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Surendra BG Sat, 09/18/2010 - 10:01

WLC GUI >> Wireless >> Country >> Select the country.

Regards

Surendra

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Posted September 18, 2010 at 3:31 AM
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