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Help Unity Log

Bruno Rangel
Spotlight
Spotlight

Hi Guys

Anybody can help me in this issue?

https://supportforums.cisco.com/thread/2040352?tstart=0

Cheers
Bruno Rangel
Please remember to rate helpful responses using the star bellow and identify helpful or correct answers
1 Accepted Solution

Accepted Solutions

David Hailey
VIP Alumni
VIP Alumni

From reading your post, I assume you are just confused over what this message means and why you see it in the logs...so here goes:

Begin resynching subscriber mailboxes. %1 mailboxes are scheduled for synchronization.
This is a system log message that is seen when a scheduled MWI resync begins on Unity.  This is fairly normal as many companies have their VM system configured to resync MWI during off-hours to take care of any potential issues with sync during the day.
If you go to Unity Tools Depot and open the UTIM (Unity Telephony Integration Manager), you can look at your Unity to CUCM integration and see that most likely the check box for "MWI Resynchronization" is checked and then a time is specified for when the resync should start each evening.
If you watch the logs, you should see this message as a starting process and eventually you'll see a completion message.
Hailey
Please rate helpful posts!

View solution in original post

2 Replies 2

David Hailey
VIP Alumni
VIP Alumni

From reading your post, I assume you are just confused over what this message means and why you see it in the logs...so here goes:

Begin resynching subscriber mailboxes. %1 mailboxes are scheduled for synchronization.
This is a system log message that is seen when a scheduled MWI resync begins on Unity.  This is fairly normal as many companies have their VM system configured to resync MWI during off-hours to take care of any potential issues with sync during the day.
If you go to Unity Tools Depot and open the UTIM (Unity Telephony Integration Manager), you can look at your Unity to CUCM integration and see that most likely the check box for "MWI Resynchronization" is checked and then a time is specified for when the resync should start each evening.
If you watch the logs, you should see this message as a starting process and eventually you'll see a completion message.
Hailey
Please rate helpful posts!

Ok David !!!

Thanks in advance ...

Cheers
Bruno Rangel
Please remember to rate helpful responses using the star bellow and identify helpful or correct answers
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