NM-2CE1T1_PRI showing disabled

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Hi,

We tried to install one E1 card in Cisco 3745 router and we are getting following error.

Slot 3:

        NM-2CE1T1_PRI Port adapter, 2 ports

        Port adapter is disabled deactivated

We installed the same in Cisco 2821 router and getting following error.

Slot 1:

        NM-2CE1T1_PRI Port adapter, 2 ports

        Port adapter is disabled

Both the IOS are supports these card and we also confirgured Card type e1 0 3 (card is in slot 3 in 3745)

we have also attached logs (show version / show diag) for both the router.

regards,

Rakesh Prasad

I have this problem too.
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vragotha Sun, 09/19/2010 - 11:06

Can you swap the NM-2CE1T1_PRI cards in Slot 1 and Slot 3 on the 3745 and see which of these is being recognized? Capture a 'sh diag' and any relevant log messages.

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