Despite all efforts to follow the 7931 Admin Guide, I cannot seem to find where to enable RTCP on the 7931 handset. The Admin Guide states:
From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. However, there seems to be no such option when I follow this path. Also--this direction implies that the menu is driven as stated here. But it really isn't. You have to select each phone to look at (or configure) the Phone configuration.
What am I missing here?